Above expectations We had some questions about plant care. They were very easy to contact, spent time reviewing our photos and gave great advice. They went well above expectations to help us with a plant order that went slightly awry. They really did more than necessary, and we appreciated it very much. We had no prior experience with this nursery but would order from them again.

Fed ex didn't follow directions on box… Fed ex didn't follow directions on box of which way was up. They came a mess and half out of their containers. Im wondering if shrink wrapping the pot around the stems would keep thinks intact better than the zip tie and bag method used.

Waiting and hoping this website was legit. So my 12 year old so wanted the Meyer Lemon tree and used his birthday money for this item. He was anticipating the lemon tree to be delivered within 9 days. He waited patiently with COVID 19 slowing down the process he finally received his tree 22 days later. It was like Christmas when he opened that beautiful tree with tiny baby lemons starting.

Terrible delivery I purchased a Chicago Hardy Fig Tree from them on June 10, 2020. Tomorrow is the 4th of July and they have marked it as fulfilled. Fed Ex status indicates they have been notified of a pickup but it actually hasn't shipped. Brighter Blooms had no issue charging me back in early June. I actually expect this to be a dead tree based on my experience so far

Satisfied! This is the third time I've used BrighterBlooms and I have never had an issue, other than a plum tree I ordered got declined because they found out my state wouldn't let me have it. All my orders have either arrived on time or before planned. I found their prices fair and the convenience of online ordering just puts the cherry on the pie, as it were.