Plant arrived with dead leaves. Horrible Customer service. Company spend time grooming reviews and trust ratings. Plant leaves completely dead upon arrival, and monstera arrived half the size as seen on website or reviews. When I reached out to customer service, they claimed it was normal for plants to come in the condition they came in and that I was buying the monstera by pot size than plant size. In addition the their website would not let me attach photos in reviews. Seems like they spend time and money grooming their reviews on site and on Trustpilot as well as BBB. Really disappointed with this company. DO NOT ORDER your plants from here.

Ordered 2 Meyer Lemon Trees back in… expires 1/31/21 coupon will expire 1/31 Ordered 2 Meyer Lemon Trees back in June or July 2020. Received and were alive and well. However, when weather got cooler moved both of them into our house and 1 Immediately started losing leaves and died. I had bought the spray for spiders etc. Tried to reach out to BB when I could not use my guarantee or the $10.00 coupon sent with my purchase. Need help to redeem guarantee and coupon so to purchase another Lemon tree. Please Help.

They made it right Long story short I bought a tree and it died. However, they did reach out to me and they did resend me the tree they had in stock and refunded the difference in price of trees (this ones slightly shorter, but I don't care about that). I have several trees that came from them including a blue star juniper, weeping peach, and wisteria tree just to name few. They are all thriving and have been bought over years.

Dwarf Cavendish Banana, smaller than expected Ordered dwarf Cavendish Banana. Plant arrived well packed and in good shape. The pot size was clearly indicated on the website but the plant was much smaller than implied by the website photos. Overall price point and shipping seemed excessive in relation to size of plant. Hence the low ranking.

Very nice, healthy trees. I just received my order of 2 hybrid dogwood trees. For some reason, FedEx decided to keep them for an extra day but they arrived in great condition -- undoubtedly because they were so well packaged. Since I'm still undecided on where I'm going to plant them I decided to re-pot them for now. That way I can keep them close to a water source and care for them better until I put them in the ground. These are healthy, robust trees so I'm confident they're going to thrive.