Satisfied! This is the third time I've used BrighterBlooms and I have never had an issue, other than a plum tree I ordered got declined because they found out my state wouldn't let me have it. All my orders have either arrived on time or before planned. I found their prices fair and the convenience of online ordering just puts the cherry on the pie, as it were.

Dwarf Cavendish Banana, smaller than expected Ordered dwarf Cavendish Banana. Plant arrived well packed and in good shape. The pot size was clearly indicated on the website but the plant was much smaller than implied by the website photos. Overall price point and shipping seemed excessive in relation to size of plant. Hence the low ranking.

Do not buy from this company! I ordered a crocus pot for my dying cousin. I could not find any blooming crocuses locally. The picture of the pot was beautiful. What she received was a 4 inch tall pot with white crocuses & 2 purple ones which promptly bloomed & died. I can't believe I paid $59 for it! It was totally embarassing...that tiny pot alongside all of the other beautiful flowers she received. And I ordered them because crocuses are her favorite flower! NEVER AGAIN!!!

Fed ex didn't follow directions on box… Fed ex didn't follow directions on box of which way was up. They came a mess and half out of their containers. Im wondering if shrink wrapping the pot around the stems would keep thinks intact better than the zip tie and bag method used.

You lose warrantee if you look at the plant. Recieved rose bush with dead blooms. When inquired about refund was told everything must be in original packaging unopened. Once package is open. Guarentee is gone. They should be named BrighterScams. Avoid using these folks unless you like giving money for trash.