Received a Crimson Maple from Brighter… Received a Crimson Maple from Brighter Blooms Nursery, for our 50th Anniversary from our Daughter, nothing but a twig, called this place -sent a picture of the twig, and they do not stand behind it, daughter even took out the Warranty Insurance, paid around $200. for this lost cause and now she is out the money. This is a scam, they send you a twig that is dead--do not order from here -shop locally - you are better off. This Website should be investigated.

Satisfied! This is the third time I've used BrighterBlooms and I have never had an issue, other than a plum tree I ordered got declined because they found out my state wouldn't let me have it. All my orders have either arrived on time or before planned. I found their prices fair and the convenience of online ordering just puts the cherry on the pie, as it were.

Bought 8 Nellie Stephens Holly trees… Bought 8 Nellie Stephens Holly trees and all died.

Do not buy from this company! I ordered a crocus pot for my dying cousin. I could not find any blooming crocuses locally. The picture of the pot was beautiful. What she received was a 4 inch tall pot with white crocuses & 2 purple ones which promptly bloomed & died. I can't believe I paid $59 for it! It was totally embarassing...that tiny pot alongside all of the other beautiful flowers she received. And I ordered them because crocuses are her favorite flower! NEVER AGAIN!!!

Great Website, Bad Shipping Condition, Terrible Warranty Of the three trees we bought from Brighter Blooms, only one arrived in decent shape. Luckily, all seemed to recover during the summer growing season. Unfortunately, one didn't make it. Brighter Blooms offers a 1 year warranty. We were a few days over the warranty period when we made the claim - we weren't sure the tree was dead until it failed to grow leaves this spring. Brighter Blooms said that we were out of luck. They would have received 3 stars due to bad communication regarding product shipping and poor condition on arrival but good prices and great website info. They lost a star because of the warranty issue. I know we were technical a few days outside the warranty, but companies with good customer service would have honored it.