Still missing product/refund I ordered some Tusk Elephants from Music City Gifts. When my order got to my house (which was quite fast) I was missing an elephant. On the invoice form it said out of stock, credit issued. I have not received an e-mail nor a phone call nor anything else for that matter. I have yet to see the credit or the product that I wanted. For this reason is why it is a low rating. They did ship the order out quickly (at least some of it).

Sent very quickly and professionally. I was satisfied with the product and the way it was shipped. I was not happy with FedEx they did not deliver when promised so i did not have the gift for Christmas.

Easy For overseas customers, we do not have choice of picking Our own country. As a result, what I experienced, my order was gone to another country. Hope you can improve the ordering process for an overseas customers like me.

Would not order from this site again!!! I ordered from this site once, received my item damaged and sent it back. No, I did not read or see the disclaimers to not send back a damaged item, so after 3 weeks of the store having received the item and having had ample time to claim the insurance, they call & rudely insult and berrate me. Not cool!! What would I want with a damaged item and why in 3 weeks did you not claim the insurance on the item?? What would I have to talk to your insurance company for?? Absolutely no reason!! So disgusted with the service and will never order from this site again!!! I still have yet to receive a refund!! Worst experience ever!!!

delivery is way to long Hi, This is my first time using this site, I've placed in order on the 31 Jan and my package said it won't be deliver until the 12 Feb. I think the delivery is taking way to long to arrive.