Always great service! Whenever I order from Music City Cards and Gifts, I get reliable service. My order is shipped right away. I am personally called if there is going to be a delay in shipping.

Still missing product/refund I ordered some Tusk Elephants from Music City Gifts. When my order got to my house (which was quite fast) I was missing an elephant. On the invoice form it said out of stock, credit issued. I have not received an e-mail nor a phone call nor anything else for that matter. I have yet to see the credit or the product that I wanted. For this reason is why it is a low rating. They did ship the order out quickly (at least some of it).

Item arrived broken I am hoping to resolve this issue but until that time I have to give a low rating. The item I ordered came broken. I have called and sent and email to Music City Gifts and am hoping to hear from them soon with instructions on how to return the item and receive a refund.

Good Quality Products I have order from you several times. This is the first time I have received my merchandise without having to e-mail you about not receiving it!

Great purchase! Although I found web site a bit "jumbled" and disorganized, the selection of products is incredible. I found what I was looking for at a very good price. I thought shipping was a bit pricey. However, when package came, it was packaged so well and with such care, it looked like any item inside would be virtually impossible to be damaged/broken. All in all, very pleased with my selections!