Still missing product/refund I ordered some Tusk Elephants from Music City Gifts. When my order got to my house (which was quite fast) I was missing an elephant. On the invoice form it said out of stock, credit issued. I have not received an e-mail nor a phone call nor anything else for that matter. I have yet to see the credit or the product that I wanted. For this reason is why it is a low rating. They did ship the order out quickly (at least some of it).

Good service, poor shipping expenses I got my stuff quickly. It was good quality. Had to pay two shipping costs for two of same, small items, going to the same address. Other than extra shipping cost, items were good, transactions were easy.

My item was broken I purchased a Cow Parade Ballerina Munchkin from this site and although well packaged, one of the ears had broken off during transit. I have emailed the company but have had no response! Not happy.

Item arrived broken I am hoping to resolve this issue but until that time I have to give a low rating. The item I ordered came broken. I have called and sent and email to Music City Gifts and am hoping to hear from them soon with instructions on how to return the item and receive a refund.

Broken because the piece I was purchasing was a collectible (not new), I called first to ask about the condition. I was told it was in great condition had the box and the tag. All of which was true. However, when my order arrived, there was a small piece that was broken off. I just wish this information would have been disclosed as well.