Great customer service and products! I have ordered a few things from here, and never had any problems. The site is easy to use and offers great deals on my Trail of Painted Ponies figurines. I received one item that was slightly damaged, and when I called, they did not have another on hand to replace it so they just substituted the next figurine on my list, even though it cost a few dollars more. The lady I spoke with on the phone was very apologetic and eager to make me happy again. I was bummed they didn't have the same figurine, but that will not stop me from shopping here agian.

Good Quality Products I have order from you several times. This is the first time I have received my merchandise without having to e-mail you about not receiving it!

Hello,! somebody communicate with me!!!!! Only contact from Music City has been to confirm that order was placed. The order was placed almost 2 weeks ago and as yet I have not received any confirmation that the order has been processed or dispatched. I am beginning to feel that this is a bogus company. I understand that delivery time from U.S to U.K will be little longer than normal but I paid over $50.00 for delivery so I am expecting better service than I already have received. If I get the goods before Christmas, I may use site again, if not then no way. This is a present for my wife. Not happy so far. 1 star only coz its Christmas time

Item arrived broken I am hoping to resolve this issue but until that time I have to give a low rating. The item I ordered came broken. I have called and sent and email to Music City Gifts and am hoping to hear from them soon with instructions on how to return the item and receive a refund.

It is hard to review the products since I have not gotten them. I placed my order on Jan 17, 2014 and still have not gotten it. Nor have I heard anything from your company. If there is a problem with the order it would be nice for you to contact me or give me a tracking number.