Great customer service and products! I have ordered a few things from here, and never had any problems. The site is easy to use and offers great deals on my Trail of Painted Ponies figurines. I received one item that was slightly damaged, and when I called, they did not have another on hand to replace it so they just substituted the next figurine on my list, even though it cost a few dollars more. The lady I spoke with on the phone was very apologetic and eager to make me happy again. I was bummed they didn't have the same figurine, but that will not stop me from shopping here agian.

Item arrived broken I am hoping to resolve this issue but until that time I have to give a low rating. The item I ordered came broken. I have called and sent and email to Music City Gifts and am hoping to hear from them soon with instructions on how to return the item and receive a refund.

My item was broken I purchased a Cow Parade Ballerina Munchkin from this site and although well packaged, one of the ears had broken off during transit. I have emailed the company but have had no response! Not happy.

Good service, poor shipping expenses I got my stuff quickly. It was good quality. Had to pay two shipping costs for two of same, small items, going to the same address. Other than extra shipping cost, items were good, transactions were easy.

Great purchase! Although I found web site a bit "jumbled" and disorganized, the selection of products is incredible. I found what I was looking for at a very good price. I thought shipping was a bit pricey. However, when package came, it was packaged so well and with such care, it looked like any item inside would be virtually impossible to be damaged/broken. All in all, very pleased with my selections!