Tyler McNinch
GBAnyone else noticed how literally every… Anyone else noticed how literally every 5-star review they have here mentions a specific salesperson who helped them? That's because they're writing their own reviews. Sold me a bed that fell apart while I was sleeping and injured me. Not only do I want a refund, I will be suing.
Tracy Steele
GBLaurie in Colorado was exceptional In January, 2021 I ordered a new 27" GE oven/microwave combination from a local CA vendor. I was told about delays due to Covid. Then the wrong model was delivered in April and my old oven removed. Every month I was told there would be another month delay. Finally, the exact model I needed was found as a floor model at American Freight in Colorado. Laurie was extremely helpful in addressing my concerns re: warranty protection, parts included, and delivery specifics, and made sure my order was complete before hanging up. Laurie provided outstanding Customer Service!
Alex
GBDamaged front door and fridge had old food Awful service experience. Ordered a fridge online which went relatively smoothly. On delivery, the "new out of box" fridge was delivered with old food inside of the unit. The delivery personnel also damaged our front door when removing our old fridge. It was supposed to be covered by their insurance, but it has over 1.5 months and we still haven't received any communication in order to replace the damaged front door. With getting unpaid damage to our home and a fridge which is clearly used, we will most likely never use this company again and would recommend all others stay clear. It isn't worth the perceived cost savings.
monique martin
GBStore 43 The crew at The American Freight Northfield ROCKS!! Store 43
BORLAZA/ROMINIAMARIA CASTILLO
GBThe product I bought from them became… The product I bought from them became defective in just over one month of using it. The extended warranty they offered is a joke. The people hired under the warranty make it difficult for the client to schedule an appointment, it takes forever for the manufacturer to answer the phone. In short, don't waste your time at American Freight Store. You'd better buy brand new.