Absolute scam artists Absolute scam artists. Sold us washing machine with "superficial" ding in it. After delivery it was making horrible noises. LG came out four time to repair it. The last guy out showed how the bottom, underneath was broken. The only that could happen was being dropped. Since all sales are final nothing we can do.

Laurie in Colorado was exceptional In January, 2021 I ordered a new 27" GE oven/microwave combination from a local CA vendor. I was told about delays due to Covid. Then the wrong model was delivered in April and my old oven removed. Every month I was told there would be another month delay. Finally, the exact model I needed was found as a floor model at American Freight in Colorado. Laurie was extremely helpful in addressing my concerns re: warranty protection, parts included, and delivery specifics, and made sure my order was complete before hanging up. Laurie provided outstanding Customer Service!

Here it is the end of November and… Here it is the end of November and damages done to my new build home STILL have not been addressed by this POS company. I am really losing my patience at this point! The damages were caused on August 3rd! Very unprofessional! I cannot even get the manager of the location I purchased the refrigerator at to call me back. Which is in Fenton, Missouri. DO NOT BUY FROM THEM!

Do NOT shop here!!! Do NOT shop here!!! Management is included in scam ring. They are stealing items that belong to customers without proper investigation. I had a paid bedroom set in the store, not only was it stolen, I am also being held liable for the charges. I have been in contact with the store manager, store director, and customer care team. All that was offered for proof of release was a signed log sheet. No Photo ID, no drivers license number, NOTHING to properly identify this "authorized pick up person." No one empathized with my situation or handled it with care. Just bottom line careless acts. Do not waste your time. You will indeed regret it.

Sam Chong and his Team at the Pearl… Sam Chong and his Team at the Pearl City Hawaii Store CONTINUE to be VERY, VERY HELPFUL with all of my families and friends appliance and service needs. Sam's staff is very personable and professional, answering all my questions and doing their best to find the best products to meet our family budget. THANK YOU!