Sam Chong and his Team at the Pearl… Sam Chong and his Team at the Pearl City Hawaii Store CONTINUE to be VERY, VERY HELPFUL with all of my families and friends appliance and service needs. Sam's staff is very personable and professional, answering all my questions and doing their best to find the best products to meet our family budget. THANK YOU!

The product I bought from them became… The product I bought from them became defective in just over one month of using it. The extended warranty they offered is a joke. The people hired under the warranty make it difficult for the client to schedule an appointment, it takes forever for the manufacturer to answer the phone. In short, don't waste your time at American Freight Store. You'd better buy brand new.

Would recommend store for appliances. Staff acceptable in complying with our needs. Great to get what we needed without waiting three weeks which is what we were promised by big box stores. Holiday, Florida store just opened so they had to used to new company compliances. Their delivery has much to learn. Used inexperienced personnel and delivery methods that must be updated to compete.

Worst place to buy furniture Worst place to buy furniture, poor quality, easily breaks during delivery. Don't waste your time and money. Their website/adds are just to attract customers to drive extra mile, but in reality, you will get poor/damaged/mostly returned furniture.

Laurie in Colorado was exceptional In January, 2021 I ordered a new 27" GE oven/microwave combination from a local CA vendor. I was told about delays due to Covid. Then the wrong model was delivered in April and my old oven removed. Every month I was told there would be another month delay. Finally, the exact model I needed was found as a floor model at American Freight in Colorado. Laurie was extremely helpful in addressing my concerns re: warranty protection, parts included, and delivery specifics, and made sure my order was complete before hanging up. Laurie provided outstanding Customer Service!