WARNING…WARNING….these criminals will… WARNING…WARNING….these criminals will charge you for new furniture but will deliver to you worthless broken factory defective merchandise..as I just found out ..,and then they have trained there employees to laugh at you and make you so upset you might have a heart attack as they laugh in your face and refuse to give a refund or take it back and bring you what you paid for..lowest forms of non American scum bag criminals

DO NOT come to the store in Lexington… DO NOT come to the store in Lexington Kentucky. I was always happy before but this last experience was terrible. The manager was so rule, she was absolutely no help with my damaged furniture. I will not ever be buying from this store again .

Anyone else noticed how literally every… Anyone else noticed how literally every 5-star review they have here mentions a specific salesperson who helped them? That's because they're writing their own reviews. Sold me a bed that fell apart while I was sleeping and injured me. Not only do I want a refund, I will be suing.

Damaged front door and fridge had old food Awful service experience. Ordered a fridge online which went relatively smoothly. On delivery, the "new out of box" fridge was delivered with old food inside of the unit. The delivery personnel also damaged our front door when removing our old fridge. It was supposed to be covered by their insurance, but it has over 1.5 months and we still haven't received any communication in order to replace the damaged front door. With getting unpaid damage to our home and a fridge which is clearly used, we will most likely never use this company again and would recommend all others stay clear. It isn't worth the perceived cost savings.

From inside the store with Treg &… From inside the store with Treg & Tyler, to the men who delivered my items, my experience was exceptional! Everyone was very personable, helpful and supportive. The men who delivered my items were very conscious of space, not hitting anything. They even were so generous & kind to help me with putting felt pads on my items & upright them so I didn't have to figure out that myself. FABULOUS experience & highly recommend American Freight! THANK YOU!