Steffanie
GBALL FUTURE BUYERS BEWARE! ALL FUTURE BUYERS BEWARE!! Make sure you verify every appliance and every piece that comes with the appliance that is needed. The incompetence at this location is high, there is no list of materials connected with the order. Make sure to go through everything to verify! We purchased a down draft range for $2400 and when going to instal the blower/motor was missing. We thought it was inside because the accessories for it were, but there was no blower. We had to spend an additional $300 to purchase a new one after the store told us that their employee acknowledged that the blower was included and that we are wrong. Buy anywhere else but here!!
Kimberly Aulenbacher
GBFrom inside the store with Treg &… From inside the store with Treg & Tyler, to the men who delivered my items, my experience was exceptional! Everyone was very personable, helpful and supportive. The men who delivered my items were very conscious of space, not hitting anything. They even were so generous & kind to help me with putting felt pads on my items & upright them so I didn't have to figure out that myself. FABULOUS experience & highly recommend American Freight! THANK YOU!
Timothy Porter
GBGreat Appliances at a Great Price! My neighbor had a dishwasher that was falling apart. I wanted to get them something nice and useful for Christmas, so I went to American Freight to get them a new dishwasher. I was really pleased with the team at the West Covina store. My online order was fulfilled and ready to go when I got there. The new unit is installed and it's just awesome. Really happy this purchase!
Shakeia K Wilson
GBDo NOT shop here!!! Do NOT shop here!!! Management is included in scam ring. They are stealing items that belong to customers without proper investigation. I had a paid bedroom set in the store, not only was it stolen, I am also being held liable for the charges. I have been in contact with the store manager, store director, and customer care team. All that was offered for proof of release was a signed log sheet. No Photo ID, no drivers license number, NOTHING to properly identify this "authorized pick up person." No one empathized with my situation or handled it with care. Just bottom line careless acts. Do not waste your time. You will indeed regret it.
Tyler Durdin
GBWARNING…WARNING….these criminals will… WARNING…WARNING….these criminals will charge you for new furniture but will deliver to you worthless broken factory defective merchandise..as I just found out ..,and then they have trained there employees to laugh at you and make you so upset you might have a heart attack as they laugh in your face and refuse to give a refund or take it back and bring you what you paid for..lowest forms of non American scum bag criminals