WARNING…WARNING….these criminals will… WARNING…WARNING….these criminals will charge you for new furniture but will deliver to you worthless broken factory defective merchandise..as I just found out ..,and then they have trained there employees to laugh at you and make you so upset you might have a heart attack as they laugh in your face and refuse to give a refund or take it back and bring you what you paid for..lowest forms of non American scum bag criminals

Laurie in Colorado was exceptional In January, 2021 I ordered a new 27" GE oven/microwave combination from a local CA vendor. I was told about delays due to Covid. Then the wrong model was delivered in April and my old oven removed. Every month I was told there would be another month delay. Finally, the exact model I needed was found as a floor model at American Freight in Colorado. Laurie was extremely helpful in addressing my concerns re: warranty protection, parts included, and delivery specifics, and made sure my order was complete before hanging up. Laurie provided outstanding Customer Service!

DO NOT come to the store in Lexington… DO NOT come to the store in Lexington Kentucky. I was always happy before but this last experience was terrible. The manager was so rule, she was absolutely no help with my damaged furniture. I will not ever be buying from this store again .

Do NOT shop here!!! Do NOT shop here!!! Management is included in scam ring. They are stealing items that belong to customers without proper investigation. I had a paid bedroom set in the store, not only was it stolen, I am also being held liable for the charges. I have been in contact with the store manager, store director, and customer care team. All that was offered for proof of release was a signed log sheet. No Photo ID, no drivers license number, NOTHING to properly identify this "authorized pick up person." No one empathized with my situation or handled it with care. Just bottom line careless acts. Do not waste your time. You will indeed regret it.

ALL FUTURE BUYERS BEWARE! ALL FUTURE BUYERS BEWARE!! Make sure you verify every appliance and every piece that comes with the appliance that is needed. The incompetence at this location is high, there is no list of materials connected with the order. Make sure to go through everything to verify! We purchased a down draft range for $2400 and when going to instal the blower/motor was missing. We thought it was inside because the accessories for it were, but there was no blower. We had to spend an additional $300 to purchase a new one after the store told us that their employee acknowledged that the blower was included and that we are wrong. Buy anywhere else but here!!