Candice Adams
GBHere it is the end of November and… Here it is the end of November and damages done to my new build home STILL have not been addressed by this POS company. I am really losing my patience at this point! The damages were caused on August 3rd! Very unprofessional! I cannot even get the manager of the location I purchased the refrigerator at to call me back. Which is in Fenton, Missouri. DO NOT BUY FROM THEM!
Kayla Thomas
GBDO NOT come to the store in Lexington… DO NOT come to the store in Lexington Kentucky. I was always happy before but this last experience was terrible. The manager was so rule, she was absolutely no help with my damaged furniture. I will not ever be buying from this store again .
Derek Hudson
GBWould recommend store for appliances. Staff acceptable in complying with our needs. Great to get what we needed without waiting three weeks which is what we were promised by big box stores. Holiday, Florida store just opened so they had to used to new company compliances. Their delivery has much to learn. Used inexperienced personnel and delivery methods that must be updated to compete.
Shakeia K Wilson
GBDo NOT shop here!!! Do NOT shop here!!! Management is included in scam ring. They are stealing items that belong to customers without proper investigation. I had a paid bedroom set in the store, not only was it stolen, I am also being held liable for the charges. I have been in contact with the store manager, store director, and customer care team. All that was offered for proof of release was a signed log sheet. No Photo ID, no drivers license number, NOTHING to properly identify this "authorized pick up person." No one empathized with my situation or handled it with care. Just bottom line careless acts. Do not waste your time. You will indeed regret it.
BORLAZA/ROMINIAMARIA CASTILLO
GBThe product I bought from them became… The product I bought from them became defective in just over one month of using it. The extended warranty they offered is a joke. The people hired under the warranty make it difficult for the client to schedule an appointment, it takes forever for the manufacturer to answer the phone. In short, don't waste your time at American Freight Store. You'd better buy brand new.