Damaged front door and fridge had old food Awful service experience. Ordered a fridge online which went relatively smoothly. On delivery, the "new out of box" fridge was delivered with old food inside of the unit. The delivery personnel also damaged our front door when removing our old fridge. It was supposed to be covered by their insurance, but it has over 1.5 months and we still haven't received any communication in order to replace the damaged front door. With getting unpaid damage to our home and a fridge which is clearly used, we will most likely never use this company again and would recommend all others stay clear. It isn't worth the perceived cost savings.

ALL FUTURE BUYERS BEWARE! ALL FUTURE BUYERS BEWARE!! Make sure you verify every appliance and every piece that comes with the appliance that is needed. The incompetence at this location is high, there is no list of materials connected with the order. Make sure to go through everything to verify! We purchased a down draft range for $2400 and when going to instal the blower/motor was missing. We thought it was inside because the accessories for it were, but there was no blower. We had to spend an additional $300 to purchase a new one after the store told us that their employee acknowledged that the blower was included and that we are wrong. Buy anywhere else but here!!

DO NOT come to the store in Lexington… DO NOT come to the store in Lexington Kentucky. I was always happy before but this last experience was terrible. The manager was so rule, she was absolutely no help with my damaged furniture. I will not ever be buying from this store again .

Anyone else noticed how literally every… Anyone else noticed how literally every 5-star review they have here mentions a specific salesperson who helped them? That's because they're writing their own reviews. Sold me a bed that fell apart while I was sleeping and injured me. Not only do I want a refund, I will be suing.

Worst place to buy furniture Worst place to buy furniture, poor quality, easily breaks during delivery. Don't waste your time and money. Their website/adds are just to attract customers to drive extra mile, but in reality, you will get poor/damaged/mostly returned furniture.