Steffanie
GBALL FUTURE BUYERS BEWARE! ALL FUTURE BUYERS BEWARE!! Make sure you verify every appliance and every piece that comes with the appliance that is needed. The incompetence at this location is high, there is no list of materials connected with the order. Make sure to go through everything to verify! We purchased a down draft range for $2400 and when going to instal the blower/motor was missing. We thought it was inside because the accessories for it were, but there was no blower. We had to spend an additional $300 to purchase a new one after the store told us that their employee acknowledged that the blower was included and that we are wrong. Buy anywhere else but here!!
Kayla Thomas
GBDO NOT come to the store in Lexington… DO NOT come to the store in Lexington Kentucky. I was always happy before but this last experience was terrible. The manager was so rule, she was absolutely no help with my damaged furniture. I will not ever be buying from this store again .
Shakeia K Wilson
GBDo NOT shop here!!! Do NOT shop here!!! Management is included in scam ring. They are stealing items that belong to customers without proper investigation. I had a paid bedroom set in the store, not only was it stolen, I am also being held liable for the charges. I have been in contact with the store manager, store director, and customer care team. All that was offered for proof of release was a signed log sheet. No Photo ID, no drivers license number, NOTHING to properly identify this "authorized pick up person." No one empathized with my situation or handled it with care. Just bottom line careless acts. Do not waste your time. You will indeed regret it.
Joe
GBAbsolute scam artists Absolute scam artists. Sold us washing machine with "superficial" ding in it. After delivery it was making horrible noises. LG came out four time to repair it. The last guy out showed how the bottom, underneath was broken. The only that could happen was being dropped. Since all sales are final nothing we can do.
Tyler McNinch
GBAnyone else noticed how literally every… Anyone else noticed how literally every 5-star review they have here mentions a specific salesperson who helped them? That's because they're writing their own reviews. Sold me a bed that fell apart while I was sleeping and injured me. Not only do I want a refund, I will be suing.