monique martin
GBStore 43 The crew at The American Freight Northfield ROCKS!! Store 43
Alex
GBDamaged front door and fridge had old food Awful service experience. Ordered a fridge online which went relatively smoothly. On delivery, the "new out of box" fridge was delivered with old food inside of the unit. The delivery personnel also damaged our front door when removing our old fridge. It was supposed to be covered by their insurance, but it has over 1.5 months and we still haven't received any communication in order to replace the damaged front door. With getting unpaid damage to our home and a fridge which is clearly used, we will most likely never use this company again and would recommend all others stay clear. It isn't worth the perceived cost savings.
Joe
GBAbsolute scam artists Absolute scam artists. Sold us washing machine with "superficial" ding in it. After delivery it was making horrible noises. LG came out four time to repair it. The last guy out showed how the bottom, underneath was broken. The only that could happen was being dropped. Since all sales are final nothing we can do.
Kimberly Aulenbacher
GBFrom inside the store with Treg &… From inside the store with Treg & Tyler, to the men who delivered my items, my experience was exceptional! Everyone was very personable, helpful and supportive. The men who delivered my items were very conscious of space, not hitting anything. They even were so generous & kind to help me with putting felt pads on my items & upright them so I didn't have to figure out that myself. FABULOUS experience & highly recommend American Freight! THANK YOU!
Lisa Dufour Derus
GBThe furniture is crap The furniture is crap. Ours started falling apart a couple months, purchased warranty. Keep getting run around, saying they can't find our account anywhere. Kinda funny, we get messages on payments due date coming up. Still have not honored warranty. Been almost 5 months that we been waiting for. Will be stopping payment till they honor our warranty.