Expect Lots Of Scam Emails Having ordered flowers years ago when I lived in the USA I found myself on their mailing list. I have made repreated attempts using the unsubscribe option to stop these mailings but the company does not take action. I am now taking screenshots of the unsubscribe attempts which say I have been removed from the list. Next stop FTC and CAN-SPAM act! To be clear to people reading this review this is certainly the first time I have used Trustpilot to raise this but, me, like other reviews with the same complaint, tried multiple time to get this done via your unsubscribe feature on your website. Maybe if you acted on those requests your Trustpilot rating would be better!

Horrible customer service Horrible customer service. Ordered flowers that said they would be delivered on time. Then 6 hours later after every flower shop has closed they send me a text message that they can't deliver my flowers on time even though they have a garentee on their website about delivery.

Did not deliver valentines arrangement Did not deliver valentines arrangement, called at 6 pm was told by customer service they will arrive by 8 pm, no flowers delivered. Called Customer service next day at 11 am and was told an order will be placed now, offered 15 dollar upgrade. I declined upgrade wife called flower shop they do not deliver to my home and they just received order at 3 pm. Florist felt bad for our treatment and did an extra special arrangement. I asked the last person I spoke with at customer service is lying doing your best and she agreed it was not.

Sender and recipient were both well pleased. Ordering online was very easy. My friend was so surprised and excited, when she received them, so she sent a photo. The arrangement was even more beautiful in her photo! Better yet, they arrived early in the day, so she didn't miss the delivery, when she went to dinner that evening.

Buy from them and get email spam the… Buy from them and get email spam the rest of your life. Once you use them, you can never get rid of them, you can supposedly unsubscribe, but trust me it never happens. I've been receiving emails from them for a couple of years, unsubscribed at least twenty times, and still get emails. Now with valentines day coming, i get 2 or 3 a day since February 1st. Avoid them, it's not worth being spammed forever after! Further, they want me to provide more information so they can respond to my complaint properly. My complaint is simple, they have all the tools that make you think you have successfully unsubscribed from receiving emails, but it never happens. There are thousands of the same complaint.