I will NEVER use them again! I ordered flowers a few days before the intended delivery date for someone's birthday party. On the day of delivery, at 2:15 pm, I received an email apologizing for the inconvenience. They informed me they couldn't offer local delivery and instead offered to ship the flowers, requiring me to choose a different arrangement. This was unacceptable since the delivery was time-sensitive. I promptly replied via email requesting order cancellation and a full refund. However, their response directed me to call them instead. During the call, they persistently pressured me to accept the order with increasing discounts and even offered a free item. I firmly requested them to stop these tactics and process the cancellation with a refund. The customer service representitive informed me they could not do this and put me on hold for a supervisor for ten minutes. The pressure continued even with the supervisor, who persuaded me to keep the order for future use. Once again, I had to reiterate my request for cancellation and a refund. Finally, I had to ask them to stop talking and simply cancel my order, refusing any other solutions. After much persistence, they agreed. This experience ensures I will never use their service again. Their lack of professionalism, communication, inflexibility, and high-pressure sales tactics were unacceptable. If possible, I would give them a negative star rating.

Buy from them and get email spam the… Buy from them and get email spam the rest of your life. Once you use them, you can never get rid of them, you can supposedly unsubscribe, but trust me it never happens. I've been receiving emails from them for a couple of years, unsubscribed at least twenty times, and still get emails. Now with valentines day coming, i get 2 or 3 a day since February 1st. Avoid them, it's not worth being spammed forever after! Further, they want me to provide more information so they can respond to my complaint properly. My complaint is simple, they have all the tools that make you think you have successfully unsubscribed from receiving emails, but it never happens. There are thousands of the same complaint.

4 Days So Far and No Delivery Wish I had read the reviews before ordering flowers for my friend in Dover, DE. It has been 4 days since the order was placed and paid for. It was supposed to be same day delivery, still no flowers to my friend. Do not use Just Flowers. They are unreliable. They offer apologies, but no action.

WORST CUSTOMER SERVICE EVER. WORST CUSTOMER SERVICE EVER. I have been sending emails for so long trying to address an issue regarding an order that was never delivered. They will always respond asking for more information, but then the lines of communication go dead. They will stop responding to my emails. I just want a refund. You already have all of the information you need. REFUND MY ORDER. Do nit call me.. I HAVE BEEN EMAILING YOU FOR ALMOST 3 YEARS. YOU ARE A BUNCH OF LIARS. FOR THE LAST TIME, MY ORDER WAS NOT DELIVERED.. NOW PLEASE RESPOND TO MY EMAILS, I JUST SENT ANOTHER ONE..

BEWARE: DID NOT DELIVER False advertising for same day delivery!! Ordered at 2:30AM on March 31st, for same day delivery, as of April 1st they still have not delivered them!! This was for my daughter who just delivered my first grand child. Im so embarrassed she hasnt received them. I canceled the order, trash "service".