Unreliable company Ordered flowers for cousin's funeral on Thursday morning. Funeral was Friday afternoon. there are florist shops in the town Fayetteville, TN. Received call Sat morning to advise unable to deliver the flowers due to no florist close enough to deliver on time. I told her there were 3 florists in that town. Then she changed it to overflow and unable to deliver the flowers. then wanted to send to the home of family. I told her definitely NOT. refund my money. What kind of company is this. Beware if you think about using this company. Wonder if they will lose my money or tell me there is not a bank close enough to me to accept the money. You called the day after the funeral . and they were open . I checked with my cousins who live there. You dropped the ball on this one. NO, definitely not sending funeral flowers to the wife after the funeral.

I will NEVER use them again! I ordered flowers a few days before the intended delivery date for someone's birthday party. On the day of delivery, at 2:15 pm, I received an email apologizing for the inconvenience. They informed me they couldn't offer local delivery and instead offered to ship the flowers, requiring me to choose a different arrangement. This was unacceptable since the delivery was time-sensitive. I promptly replied via email requesting order cancellation and a full refund. However, their response directed me to call them instead. During the call, they persistently pressured me to accept the order with increasing discounts and even offered a free item. I firmly requested them to stop these tactics and process the cancellation with a refund. The customer service representitive informed me they could not do this and put me on hold for a supervisor for ten minutes. The pressure continued even with the supervisor, who persuaded me to keep the order for future use. Once again, I had to reiterate my request for cancellation and a refund. Finally, I had to ask them to stop talking and simply cancel my order, refusing any other solutions. After much persistence, they agreed. This experience ensures I will never use their service again. Their lack of professionalism, communication, inflexibility, and high-pressure sales tactics were unacceptable. If possible, I would give them a negative star rating.

Just Flowers went above and beyond! I placed an order for delivery in Mesa, AZ. The recipient was in the process of moving to another address within the same city, so I contacted Just Flowers, and the delivery address was changed. Living in AK, I wasn't aware that not all locations in Mesa are serviced by the same florists. The flowers, which the recipient said were gorgeous, were delivered. Only later did I discover that my selected arrangement isn't normally available in that location. Just Flowers went above and beyond to make a young lady very happy. I will use their services again, and highly recommend them to anyone!

We order online of course and the… We order online of course and the delivery has always been reliable and certainly early enough on that day fir our elderly family member to enjoy. Thank you for the reminder of the date! Easy,peasy to reorder! Mary and Frank W of Texas

WORST CUSTOMER SERVICE EVER. WORST CUSTOMER SERVICE EVER. I have been sending emails for so long trying to address an issue regarding an order that was never delivered. They will always respond asking for more information, but then the lines of communication go dead. They will stop responding to my emails. I just want a refund. You already have all of the information you need. REFUND MY ORDER. Do nit call me.. I HAVE BEEN EMAILING YOU FOR ALMOST 3 YEARS. YOU ARE A BUNCH OF LIARS. FOR THE LAST TIME, MY ORDER WAS NOT DELIVERED.. NOW PLEASE RESPOND TO MY EMAILS, I JUST SENT ANOTHER ONE..