I appreciate the reminder phone-call I appreciate the reminder phone-call. The floral delivery was delayed by a day (they were 'promised' for Thanksgiving delivery). I think the mistake was in making the promise in the first place:-) I know Thanksgiving is a busy time. I would have been happy with an estimated delivery date of Friday. However they kept me up to date on progress. Thanks.

We order online of course and the… We order online of course and the delivery has always been reliable and certainly early enough on that day fir our elderly family member to enjoy. Thank you for the reminder of the date! Easy,peasy to reorder! Mary and Frank W of Texas

I will NEVER use them again! I ordered flowers a few days before the intended delivery date for someone's birthday party. On the day of delivery, at 2:15 pm, I received an email apologizing for the inconvenience. They informed me they couldn't offer local delivery and instead offered to ship the flowers, requiring me to choose a different arrangement. This was unacceptable since the delivery was time-sensitive. I promptly replied via email requesting order cancellation and a full refund. However, their response directed me to call them instead. During the call, they persistently pressured me to accept the order with increasing discounts and even offered a free item. I firmly requested them to stop these tactics and process the cancellation with a refund. The customer service representitive informed me they could not do this and put me on hold for a supervisor for ten minutes. The pressure continued even with the supervisor, who persuaded me to keep the order for future use. Once again, I had to reiterate my request for cancellation and a refund. Finally, I had to ask them to stop talking and simply cancel my order, refusing any other solutions. After much persistence, they agreed. This experience ensures I will never use their service again. Their lack of professionalism, communication, inflexibility, and high-pressure sales tactics were unacceptable. If possible, I would give them a negative star rating.

Just Flowers went above and beyond! I placed an order for delivery in Mesa, AZ. The recipient was in the process of moving to another address within the same city, so I contacted Just Flowers, and the delivery address was changed. Living in AK, I wasn't aware that not all locations in Mesa are serviced by the same florists. The flowers, which the recipient said were gorgeous, were delivered. Only later did I discover that my selected arrangement isn't normally available in that location. Just Flowers went above and beyond to make a young lady very happy. I will use their services again, and highly recommend them to anyone!

Took a chance with this unknown flower service... Employee on get-a-way weekend in Pocono Mountains in PA, ended up needing emergency surgery. I tried to find a local florist shop in the town for the flower delivery but was unsuccessful. I came across Just Flowers while searching. Took a chance. Ordered a flower basket for $39 but the delivery and handling fee was $17 (44% of flower cost). Perhaps this is standard. Flowers were delivered a day later than promised. Employee's husband took a photo of the flowers and they were beautiful. So, except for the 44% delivery and handling fee, I was pleased.