evan todd
GBGreat Service and products The product was as advertised, rapid shipment and over all good experience. Glad its a US based company. Tired of crappy inferior products, from other venders.
Michael Walrath
GBOriginal shipping was fairly quick Original shipping was fairly quick. But still no reply to my emails about the hardware (screws) being defective and needing replacement
Rebecca C.
GBVery responsive to phone calls Very responsive to phone calls. Website didn't include the baluster knuckles yet, but Stair-Parts-Connect handled this over the phone. Packaged well. Delivered on time.
Parviz Esfahani
GBI looked too many website for stair… I looked too many website for stair parts I found StairParts Connect website the best, easy to search, price was fair I talked to Michael several times he was very helpful. From the website usage, to the order, to the guidance, and even the delivery! I'm very pleased with the service and the stair parts.
Brett Beranek
GBAmazing Service! Mike @ Stairpartsconnect.com was great to work with. He was across the country but provided better service than my local building supply store. He spent over an hour on the phone and traded multiple emails with me to make sure I got the right parts. I would highly recommend them.