Nahla Saleh
GBI had an amazing experience I had an amazing experience. Mike was so helpful and made things extremely easy! The materials I ordered really turned out beautiful and were a great price.
Josh Wucki
GBDoes Not Care About Customer Questions, Just Wants to Take Orders I needed to order some special longer length fillet pieces as opposed to ordering several small sections. I called and spoke with Michael and he told me that it could "probably" be done but couldn't give me a definite answer, and I would have to wait to receive the pieces from the manufacturer before knowing for sure. Attitude on the phone was apathetic, at minimum average level customer service would've been to call the manufacturer first and verifying before just putting the order in and "seeing what happens".
Walter Mooney
GBExcellent seller----very reliable. Stair rail and fittings arrived as scheduled. Everything was well prepared for shipment with the result being everything was in perfect condition.
David Petrushevsky
CAI wasn't given the option of the … I wasn't given the option of the shipping and found the cost of the shipping a little pricey. This could my lack of familiarity of shipping costs.
Russell Hensley
GBMike with Stairpartsconnect was awesome … Mike with Stairpartsconnect was awesome to work with. Had a very specific order for some wrought iron spindles and shoes and he helped me get them in time to wrap up a big project. The product was very high quality. And the finished product looked incredible. The customers were super excited to see how great it all looked. Thanks Mike!