Ted Baker Tiles for bathroom Ordered new tiles for the bathroom after seeing them dearer elsewhere. Couldn't be happier, delivered within a few days and informed of the delivery time and updated on the day. First class service, will definitely use again for the kitchen next year!

CUSTOMER SERVICE IS VERY POOR First off they were great - fast delivery, good selection of well priced tiles and good website. Then we wanted to return an item - zero response. I just ordered a replacement because our building project could not wait for them. Then the replacement arrived broken - zero response until I got shirty, then zero response again. Couldn't make contact via phone - went around in circles. Now, still trying to sort out the refund but zero response. VERY POOR CUSTOMER SERVICE.

difficult customer service non responsive customer service and takes ages to get to them. multiple emails and calls (hours trying to get, wait 10 min ringing only for call to end). When you finally get on the phone, the CS representative was VERY RUDE and literally do not give a 2 cents about your or your situation.

THIS COMPANY IS IN ADMINISTRATION!!! UPDATE 17/5/21 ------------------- ACCORDING TO COMPANIES HOUSE, THIS COMPANY HAS GONE INTO ADMINISTRATION, DO NOT DEAL WITH THEM!!! -------------------------------------------------------- Dreadful company, happy to take moneyfor sample tiles but the tiles werenever delivered or the money refunded. We have threatened them with legal action and have been met with silence. Their last post on Facebook was 2020 which makes us think they've gone out of business. Do not waste your time or money with this company.

Placed an online order 9 days ago Placed an online order 9 days ago. Got a confirmation email. Then nothing. Emailed - no answer. Been calling all the numbers on the website, all dead except one which just rings and rings. Yes, difficult times but no excuses - take an order and respond to client enquiries about their order. I would not do business with this company. I assume they have gone out of business. Or they deserve too with this treatment of clients.