NIKOLAOS CHEIMONIDIS
GRVERY BAD , Delivery does not exist! VERY BAD I bought two products, and never came . After one month of waiting and contacts via email with "customer services " which suggest to make my own investigation that where are them, i dispute the payment on paypal .Thanks god that i was paid with paypal and not other way. I suggest .READ REVIEWS BEFORE BUY!!!
Renaud
FRItem show up as "in stock" but no Item show up as "in stock" but no, so you order them. Then you get the amount removed from your account, but they don't send it without any warning that there was no stock or anything. It seems the management of stock is extremely poor and the communication is also lagging. I cancelled my order and got the refund and also a mesage that the item would be in stock 2 months later.
Adam
GBGreat idea, shocking company Great idea, great hardware, OK software, absolutely shambles of a company. Support is impossible to get hold of. They haven't even dispatched my order in one month. After chasing numerous times I finally got a response to say that they hadn't dispatched it because one of the items in the entire order was out of stock. They didn't inform me of this or offer to dispatch the rest of the order to compensate for the delay.
Geo
PTPractice with 20 devices one year ago I installed a system of 20 devices on two floors of the house to control the electric curtains. As a result, 4 devices are broken, others spontaneously open at night or when you are on vacation.. The idea is good, but the poor quality of implementation needs to be improved.
AI
FRParts still not available three months later my order I've ordered directly from the Shelly europe website in mid January. The money was taken from my bank account two days later, but today, more than three months later, I'm still waiting for my order. Answer receive from the Shelly customer service : some parts are still missing... sorry.