katrin bertea
GBAbsolutely great company Absolutely great company! Love the large selection of fantastic items. Have ordered several times and have had only great experiences. Shipping as advertised and always on time. Easy returns. Customer service very professional, friendly and helpful. Have ordered diverse furniture, pillows, art, baby items etc. and love every single piece.
John Murison
GBthe tech staff was completely… the tech staff was completely uninformed "take it apart with a butter knife" he said, "it won't break" BTW, the wiring on the lamp was also defective and would not power-up. Meanwhile the return process for my $700+ credit and the related email back and forth was a scam. Hoping I would overlook the lack of an AmEx credit, their confirmation email on the refund took 58 days. In most cases a CC company will not dispute a charge over sixty days from order date. They faked cooperation by offering the refund but never process it.....VERY Sleazy. AmEx looked out for me, re-opened the case and got me the credit.
Breezahontasmac.com
GBBought 8 700 dollar chairs from Fermob… Bought 8 700 dollar chairs from Fermob via 2modern that should last a lifetime. They are falling apart. No solutions, just saying warranty is only for 2 years. No response on how to fix them, just refers me to warranty to excuse themselves from blame. Designers take note: your clients will come back to you with problems with the merch and they won't stand by their product. Don't buy from them.
Tony W
GBSkeptical at first...glad I went with 2Modern I was skeptical after reading some bad reviews but bought from 2Modern because they were substantially cheaper than other sites for the tables I wanted. Unfortunately the tables were delivered damaged by UPS, but Brian in customer service had the damaged one picked up and shipped out a new one with another delivery service. It did take awhile but I wasn’t in a hurry. New one came undamaged and just what I wanted. Thanks
culcak
GBI ordered a credenza from 2Modern.com… I ordered a credenza from 2Modern.com at a cost of $2,374.15 which included a $250.00 shipping charge based on my zip code. After I made payment I was contacted by 2Modern.com that I would be charge additional $1,135.68 for shipping or they would cancel my order. Their justification was that I live in Hawaii. If this company cannot ship at the advertised rate then they need to update their website to reflect the actual costs or restrict shipping locations. I will not be ordering from 2Modern.com in the future.