I’d give zero stars if possible I’d give zero stars if possible. I placed an order in April of 2023 for a book vase. August rolled around and I hadn’t heard anything so I reached out and heard back that “it’ll be shipped in late October.” Fine. Whatever. October comes and goes and nothing so I reached out again and get this response “sorry! Late January 2024.” Seems like it’s crazy but alright. Again, January comes and goes and I have to reach out “late Feb.” the last time I reached out was the beginning of March where I was told “early April.” It’s now the end of April and I’ve canceled my order. I get that issues with shipping and developing products can happen. But it’s been a year. What frustrates me the most is that I consistently had to reach out. There was nothing proactive from the company to tell me about all of these alleged delays. I’ve put in for a refund and it seems a little scammy but they’ve said I can either get a physical check or give them my bank info for a direct deposit. I don’t trust this company as far as I can throw them so there’s no way they’re getting my bank info. Scam company. Avoid at all costs.

SCAM Never ships orders, little communication and does not refund, even after email confirmation they will! Please skip this site. They have beautiful items and great rewards, but it is a scam. Placed multiple orders and nothing ever shipped. I never received an order update and had to email them to find out about my order status because they have NO customer service phone number listed anywhere. I received an email back that all items were delayed. After waiting months I demanded a refund and they said it would take 7-14 business days. It never posted. I had to place a claim with my credit card company. I truly think this is a scam to hold on to consumers money as long as possible. SKIP!! Trust me

SCAM SHADY SITE!!!!! SCAM!!! Warning to all do not order from this shady site you will never get your product. I placed a Christmas order on 12/10/23 and still have not received. No where did it indicate backorder so there is zero reason as to why it has not shipped. Every time I try and contact it’s a delay and then a copy and paste answer. Excuses, excuses, excuses you should be ashamed and consumers need to know they are being taken advantage of!!!

Do Not Purchase from Burke Decor The piece of furniture I ordered kept getting delayed with no explanation. After three rounds of delays, I cancelled the order. I now have been waiting for over a month to be reimbursed to my original form of payment. I have sent a number of emails and chatted with agents through their online portal and there has been zero action. All I get back - after multiple days - is a thank you for my patience and that they have again notified their finance team. I filed a claim with my credit card company. Updated In response to the individual at Burke Decor who responded to this review saying, "if there is anything I can do, in any way to better service you, please do not hesitate to ask"....I would like to be credited in full - for the order I cancelled on March 5, 2024 - to my original form of payment and for someone to respond to the emails I have been sending inquiring about status of that credit.

Abaso Coffee Table We recently moved into our new home and have made several Burke Decor purchases to furnish our home. The latest order that I received is the Abaso Coffee Table and I am in love! Everything about this table is perfect! I was in the market for a large coffee table and when this table arrived the rustic wood color is so beautiful and even better in person! Also we were hosting a party the weekend it was to arrive and Burke Decor was so kind to help me arrange and expedite my local delivery!