SCAM Never ships orders, little communication and does not refund, even after email confirmation they will! Please skip this site. They have beautiful items and great rewards, but it is a scam. Placed multiple orders and nothing ever shipped. I never received an order update and had to email them to find out about my order status because they have NO customer service phone number listed anywhere. I received an email back that all items were delayed. After waiting months I demanded a refund and they said it would take 7-14 business days. It never posted. I had to place a claim with my credit card company. I truly think this is a scam to hold on to consumers money as long as possible. SKIP!! Trust me

Do not purchase from Burke Decor Do not purchase from Burke Decor, I order a glass table on January 24 and they said they we're going yo deliver it on Mid February and it never arrived. I contacted them and they told me that it was going to arrive April first and I know how it works so I told then to cancel my order. They said it was going to take 14 business day to get my money back. The 14 business came and I didn't get money back! So I contact then again and they said in 5 business day I would get my money back. Again they did not return my money!! Luckily I paid with PayPal and I talk to PayPal and they returned my money and if it wasn't for PayPal I probably wouldn't have gotten my money back. My order # 874519

Burke Decor is a SCAM Burke Decor is a SCAM - RUN AWAY! I purchased two lamps in November, supposedly in-stock, and never received them. I cancelled order in late March. Still haven't received my refund and their customer service is a joke. I suggest launching a dispute with your credit card company and reporting this awful company to the Better Business Bureau.

Do Not Purchase from Burke Decor The piece of furniture I ordered kept getting delayed with no explanation. After three rounds of delays, I cancelled the order. I now have been waiting for over a month to be reimbursed to my original form of payment. I have sent a number of emails and chatted with agents through their online portal and there has been zero action. All I get back - after multiple days - is a thank you for my patience and that they have again notified their finance team. I filed a claim with my credit card company. Updated In response to the individual at Burke Decor who responded to this review saying, "if there is anything I can do, in any way to better service you, please do not hesitate to ask"....I would like to be credited in full - for the order I cancelled on March 5, 2024 - to my original form of payment and for someone to respond to the emails I have been sending inquiring about status of that credit.

In stock item ordered In stock item ordered, never shipped. No phone number, only email that takes days to receive a response. Complete SCAM!!For anyone reading this review please find your item somewhere else and post on the Better Business Bureau site, so they can look into this company!