In stock item ordered In stock item ordered, never shipped. No phone number, only email that takes days to receive a response. Complete SCAM!!For anyone reading this review please find your item somewhere else and post on the Better Business Bureau site, so they can look into this company!

SCAM Never ships orders, little communication and does not refund, even after email confirmation they will! Please skip this site. They have beautiful items and great rewards, but it is a scam. Placed multiple orders and nothing ever shipped. I never received an order update and had to email them to find out about my order status because they have NO customer service phone number listed anywhere. I received an email back that all items were delayed. After waiting months I demanded a refund and they said it would take 7-14 business days. It never posted. I had to place a claim with my credit card company. I truly think this is a scam to hold on to consumers money as long as possible. SKIP!! Trust me

NEVER RECEIVED REFUND ON CANCELLED ORDER Ordered two table lamps back in NOVEMBER. Despite being listed as IN STOCK with Visual Comfort they were repeatedly delayed. Finally ran out of patience and cancelled order. Unable to get refund despite multiple attempts. Keeps getting "escalated" but nothing happens.

SCAM SCAM - AVOID. Wow I really should have checked here before ordering. Same experience as everyone else, ordered in August, nothing. I reported them as a fraudulent seller on Google shopping.

Do Not Purchase from Burke Decor The piece of furniture I ordered kept getting delayed with no explanation. After three rounds of delays, I cancelled the order. I now have been waiting for over a month to be reimbursed to my original form of payment. I have sent a number of emails and chatted with agents through their online portal and there has been zero action. All I get back - after multiple days - is a thank you for my patience and that they have again notified their finance team. I filed a claim with my credit card company. Updated In response to the individual at Burke Decor who responded to this review saying, "if there is anything I can do, in any way to better service you, please do not hesitate to ask"....I would like to be credited in full - for the order I cancelled on March 5, 2024 - to my original form of payment and for someone to respond to the emails I have been sending inquiring about status of that credit.