Burkedecor

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1.55
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

0.00%

1

85.00%
About Burkedecor

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E. Lowe
GB

Burke Decor is a SCAM Burke Decor is a SCAM - RUN AWAY! I purchased two lamps in November, supposedly in-stock, and never received them. I cancelled order in late March. Still haven't received my refund and their customer service is a joke. I suggest launching a dispute with your credit card company and reporting this awful company to the Better Business Bureau.

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Jalisia
GB

In stock item ordered In stock item ordered, never shipped. No phone number, only email that takes days to receive a response. Complete SCAM!!For anyone reading this review please find your item somewhere else and post on the Better Business Bureau site, so they can look into this company!

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Humberto Sierra
GB

Do not purchase from Burke Decor Do not purchase from Burke Decor, I order a glass table on January 24 and they said they we're going yo deliver it on Mid February and it never arrived. I contacted them and they told me that it was going to arrive April first and I know how it works so I told then to cancel my order. They said it was going to take 14 business day to get my money back. The 14 business came and I didn't get money back! So I contact then again and they said in 5 business day I would get my money back. Again they did not return my money!! Luckily I paid with PayPal and I talk to PayPal and they returned my money and if it wasn't for PayPal I probably wouldn't have gotten my money back. My order # 874519

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SAMMY
GB

ATTY GEN. OF OHIO SHOULD INVESTIGATE THEM I have to vociferously pan these people. What a bunch of thieves. This is one of the worst reviews I could possibly give. I don’t think I’ve ever been more agitated dealing with a furniture company in my life and this was not my maiden voyage. We have ordered things with some success in the past, but this was a debacle that undid any good will. Ordered a piece of art from them for almost $800 on July 17, 2023. It was supposed to ship by September. In August, we got a note saying it would ship in late December. In mid-December, we got a note that said it would ship in early January. In mid-January, we got a note that said it would ship in early to mid-March. At this point, we’d been waiting six months and Burke Décor had our money the entire time. On January 23, 2024, I asked for the item to be refunded in full. On January 30, 2024, they had me upload my banking details into a portal because it had been so long that the refund had to be conducted via ACH instead of to the card I no longer had the same account number on the Mastercard. They told me this would take 7-14 business days, which is a wild amount of time for an ACH. I had communications with them several more times including March 12, March 14, March 18, April 3, April 6, April 9, April 19, and April 24. All the while, they insisted either that the money had been sent to me and arrived, or actually that they had a new processor and it was going to take a while, and that they’d have their accounting department reach out to me. I tried calling the company many times and could not get a call back. Never could I get the same customer service rep on e-mail to respond to the same chain – it was someone new each note. Nobody was there to manage a case or fix a problem. I even began the process of filing a police report in Ohio for fraud before they finally refunded my money which hit my bank account on April 27. These funds were with Burke Décor for nine and a half months, and they withheld my refund from me for three months. I understand they have done this to other people from other reviews. FIND SOMEWHERE ELSE TO SPEND YOUR MONEY. THESE PEOPLE ARE LYING SACKS OF YOU KNOW WHAT.

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RONALD H
GB

We order We order Original Milky Spray Lotion by Riddle Oil from Burke Decor. February, in March it was supposed to be delivered. The date came it didn't, we ask about it the had a PROBLEM IN MAKING THE PRODUCT, it would come first of April. It did not. I sent an email to them on refunding the 51.00 dollars they said get with their finance department to send the refund it would take 7 to 14 business days to come back to our account. It did not return to us. They again said they would get with finance team. Every time I ask same story. My advice for anyone who purchases anything from them and gets it you are blessed. My opinion is avoid purchasing from them on-line it never works out and what I can see from dealing with them they keep your money.

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