Great, quality work We love our interaction and business with Florcraft. The only suggestion for improvement is making sure the installers stick to their schedule. Thanks for wonderful service as always!!

Patrick is knowledgeable and … Patrick is knowledgeable and exceptionally helpful. We discussed my timeline and purchasing options. He recommended two solutions that were spot on. As a result of visiting the showroom, I also found replacement flooring for front entry-way and garage entry. I absolutely love the new floors. The installers were great and did a beautiful job. The bound carpet downstairs is more than I could have hoped for and will give my bed and breakfast guests a warm and cozy carpet. Thank you Patrick and Florcraft Carpet One

The style of the carpet is nice and the … The style of the carpet is nice and the installer did a good job installing the carpet. However, the underlayment is not uniform, so depressions can be felt in the carpet. The carpet was installed before the other restoration work was completed and consequently paint was tracked onto the carpet. The restoration company still has painting, plumbing, electrical and cabinetry work to do, so I expect more damage to the carpet. I did not give approval for the carpet to be installed before the other restoration work was completed.

Yes, Yes... No? I had two previous experience with getting hard wood flooring installed, and I had no issues 5 stars those times, but when it was time to remove our kitchen island put in a new island and new flowing in the kitchen they dropped the ball left and right, and once the project was complete I never heard from anyone again. The General Contractor did finish the island I think because we said we would eventually be putting in bacsksplash so they didn't seal the new counter top or sinish that area of the wall is just drywall and unsealed but we didn't know when we would get to the backsplash it should have been painted, textured and sealed like normal but no one has even inquired if everything went as expected, the flooring installers were horrendous and left a trash can in the middle of the living room overnight while we lived in the house. I had to move it, they could have moved the fridge back instead of placing it in front of the stove so that I could use both but for some reason even though they had put the flooring down they left the kitchen in such a way that I couldn't use it.

the salesman Patrick was outstanding the salesman Patrick was outstanding! knowledgeable, knows his products, professional, easy to work with the shipping people need more attention to the details. this tile was big 17"x34", 3 tiles in a box, 12 boxes, plus one lone tile (I needed 37 tiles), all tile was shipped on edge (like you would glass)the lone tile was places on the pallet where it was allowed to slip between the slatswhere it chipped the tile about 1" x1" in hind site the lone tile should of been wrapped to one of the other boxes