Trevor
GBOutstanding service and product! We built a new home and utilized Florcraft for our cabinets, tile and flooring. All products were outstanding. But what put Florcraft above others was the staff. They provided exceptional service. Responded to questions, concerns and needs within 24 - 48 hours. They were always accessible (within reason) and were out to ensure our experience in building a new home was a positive one. They provided recommendations and "challenged" our ideas which resulted in a better layout and home. Thank you Florcraft!!
Tricia
GBBeautiful flooring I purchased Cali solid bamboo click lock flooring. It is lovely and installed fairly easily by my contractor except that it is so dense that it is hard on the saw blade and actually scorches the edges of the plank - you can't see it when installed so all is well. The salesperson was extremely helpful throughout.
Pam
GBI absolutely love my new floor I absolutely love my new floor! Wayne was excellent to work with and made me feel like he truly cared about my business. Tim, who actually installed the floor, is a true artist--works incredibly fast yet still paying attention to the smallest details. Definitely would recommend Florcraft Carpet.
Melissa
GBYes, Yes... No? I had two previous experience with getting hard wood flooring installed, and I had no issues 5 stars those times, but when it was time to remove our kitchen island put in a new island and new flowing in the kitchen they dropped the ball left and right, and once the project was complete I never heard from anyone again. The General Contractor did finish the island I think because we said we would eventually be putting in bacsksplash so they didn't seal the new counter top or sinish that area of the wall is just drywall and unsealed but we didn't know when we would get to the backsplash it should have been painted, textured and sealed like normal but no one has even inquired if everything went as expected, the flooring installers were horrendous and left a trash can in the middle of the living room overnight while we lived in the house. I had to move it, they could have moved the fridge back instead of placing it in front of the stove so that I could use both but for some reason even though they had put the flooring down they left the kitchen in such a way that I couldn't use it.
Frozen in Anchorage
GBVery helpful staff. Great value for the budget. Very helpful staff, timely quotes, responsive to questions. Patrick was extremely helpful in helping with choices for replacement carpet and vinyl flooring. He took the time to discuss the pros and cons of the various choices. I felt he went out of his way to provide us with the best choices for our budget. Would recommend the store without reservations.