Consistent customer care and quality work This was the second time we bought carpet from Florcraft and while the first time everything went very well, this time was different. There was an issue with the carpet that meant that its installation would be delayed until they could find a solution. Florcraft worked with their installers and eventually with the manufacturer, The outcome was that the carpet was replaced and they completed the job, with excellent results. We also managed to get a second room carpeted at a discounted price with one of the pieces of the original carpet. We knew they would get the job done and they did and they treated us well throughout the entire process. We will be buying more floor coverings from them yet again.

Florcraft Customer Service is Outstanding I can't say enough about Laura's assistance in helping us find the materials to complete a project: 4 different floorings, each to meet a specific need. She was aware of our budget and provided cost-effective solutions. Prices here were lower than "bargain" flooring places. The installers were competent, organized, and detail oriented. The finished project looks great.

Great, quality work We love our interaction and business with Florcraft. The only suggestion for improvement is making sure the installers stick to their schedule. Thanks for wonderful service as always!!

Great products and service. We've used Florcraft several times over the past 15 years for everything from hardwood flooring, carpeting, area rugs and even vinyl. We always work with Patrick and appreciate his product knowledge. They have a great selection and the staff there is courteous and helpful. I am comfortable recommending them to anyone.

Patrick is knowledgeable and … Patrick is knowledgeable and exceptionally helpful. We discussed my timeline and purchasing options. He recommended two solutions that were spot on. As a result of visiting the showroom, I also found replacement flooring for front entry-way and garage entry. I absolutely love the new floors. The installers were great and did a beautiful job. The bound carpet downstairs is more than I could have hoped for and will give my bed and breakfast guests a warm and cozy carpet. Thank you Patrick and Florcraft Carpet One