Yes, Yes... No? I had two previous experience with getting hard wood flooring installed, and I had no issues 5 stars those times, but when it was time to remove our kitchen island put in a new island and new flowing in the kitchen they dropped the ball left and right, and once the project was complete I never heard from anyone again. The General Contractor did finish the island I think because we said we would eventually be putting in bacsksplash so they didn't seal the new counter top or sinish that area of the wall is just drywall and unsealed but we didn't know when we would get to the backsplash it should have been painted, textured and sealed like normal but no one has even inquired if everything went as expected, the flooring installers were horrendous and left a trash can in the middle of the living room overnight while we lived in the house. I had to move it, they could have moved the fridge back instead of placing it in front of the stove so that I could use both but for some reason even though they had put the flooring down they left the kitchen in such a way that I couldn't use it.

Patrick is knowledgeable and … Patrick is knowledgeable and exceptionally helpful. We discussed my timeline and purchasing options. He recommended two solutions that were spot on. As a result of visiting the showroom, I also found replacement flooring for front entry-way and garage entry. I absolutely love the new floors. The installers were great and did a beautiful job. The bound carpet downstairs is more than I could have hoped for and will give my bed and breakfast guests a warm and cozy carpet. Thank you Patrick and Florcraft Carpet One

Great products and service. We've used Florcraft several times over the past 15 years for everything from hardwood flooring, carpeting, area rugs and even vinyl. We always work with Patrick and appreciate his product knowledge. They have a great selection and the staff there is courteous and helpful. I am comfortable recommending them to anyone.

Jamie is great.. Jamie is great... no pressure, knows flooring. a year after installation, he still honored the products he sold us. Carpet was stretched and wrinkles removed. Would recommend Jamie and Floor craft to anybody interested in flooring.. Thanks, jeff and carol

Outstanding service and product! We built a new home and utilized Florcraft for our cabinets, tile and flooring. All products were outstanding. But what put Florcraft above others was the staff. They provided exceptional service. Responded to questions, concerns and needs within 24 - 48 hours. They were always accessible (within reason) and were out to ensure our experience in building a new home was a positive one. They provided recommendations and "challenged" our ideas which resulted in a better layout and home. Thank you Florcraft!!