Excellent experience. Jamie took a personal interest in our project. We got new flooring throughout the house (carpet and hardwood) and new kitchen cabinets. The design of the kitchen is excellent- Jamie had many great ideas to make it look good and be more functional. We are very happy with the wood floors and carpet. Would definitely return for future projects/recommend to friends.

Where to begin Where to begin. Installers ( 5 J'ays) always late and did a complete mess of install. Had to use the " like it" warranty to completely replace the carpet. Turns out Patrick miss measured by feet ( never told anyone) so after almost completing the second install they fessed up to not having enough carpet. Required leaving the bottom stair landing with original carpet until they ordered more. Final second install still left unimpressed. Then less than 2 years later carpet delamination at seam. They claim not under any warranty and told us to fix it ourselves. We spent a ton for what we thought was top quality and warranty but turns out it's a joke. Wendy and Patrick are not to be trusted

Great products and service. We've used Florcraft several times over the past 15 years for everything from hardwood flooring, carpeting, area rugs and even vinyl. We always work with Patrick and appreciate his product knowledge. They have a great selection and the staff there is courteous and helpful. I am comfortable recommending them to anyone.

The style of the carpet is nice and the … The style of the carpet is nice and the installer did a good job installing the carpet. However, the underlayment is not uniform, so depressions can be felt in the carpet. The carpet was installed before the other restoration work was completed and consequently paint was tracked onto the carpet. The restoration company still has painting, plumbing, electrical and cabinetry work to do, so I expect more damage to the carpet. I did not give approval for the carpet to be installed before the other restoration work was completed.

Florcraft Customer Service is Outstanding I can't say enough about Laura's assistance in helping us find the materials to complete a project: 4 different floorings, each to meet a specific need. She was aware of our budget and provided cost-effective solutions. Prices here were lower than "bargain" flooring places. The installers were competent, organized, and detail oriented. The finished project looks great.