John Clark
GBWhere to begin Where to begin. Installers ( 5 J'ays) always late and did a complete mess of install. Had to use the " like it" warranty to completely replace the carpet. Turns out Patrick miss measured by feet ( never told anyone) so after almost completing the second install they fessed up to not having enough carpet. Required leaving the bottom stair landing with original carpet until they ordered more. Final second install still left unimpressed. Then less than 2 years later carpet delamination at seam. They claim not under any warranty and told us to fix it ourselves. We spent a ton for what we thought was top quality and warranty but turns out it's a joke. Wendy and Patrick are not to be trusted
Jeff
GBJamie is great.. Jamie is great... no pressure, knows flooring. a year after installation, he still honored the products he sold us. Carpet was stretched and wrinkles removed. Would recommend Jamie and Floor craft to anybody interested in flooring.. Thanks, jeff and carol
Pam
GBI absolutely love my new floor I absolutely love my new floor! Wayne was excellent to work with and made me feel like he truly cared about my business. Tim, who actually installed the floor, is a true artist--works incredibly fast yet still paying attention to the smallest details. Definitely would recommend Florcraft Carpet.
Laura & Mike
GBConsistent customer care and quality work This was the second time we bought carpet from Florcraft and while the first time everything went very well, this time was different. There was an issue with the carpet that meant that its installation would be delayed until they could find a solution. Florcraft worked with their installers and eventually with the manufacturer, The outcome was that the carpet was replaced and they completed the job, with excellent results. We also managed to get a second room carpeted at a discounted price with one of the pieces of the original carpet. We knew they would get the job done and they did and they treated us well throughout the entire process. We will be buying more floor coverings from them yet again.
Rita
GBExcellent experience. Jamie took a personal interest in our project. We got new flooring throughout the house (carpet and hardwood) and new kitchen cabinets. The design of the kitchen is excellent- Jamie had many great ideas to make it look good and be more functional. We are very happy with the wood floors and carpet. Would definitely return for future projects/recommend to friends.