Very pleasant experience -

Excellent experience. Jamie took a personal interest in our project. We got new flooring throughout the house (carpet and hardwood) and new kitchen cabinets. The design of the kitchen is excellent- Jamie had many great ideas to make it look good and be more functional. We are very happy with the wood floors and carpet. Would definitely return for future projects/recommend to friends.

Consistent customer care and quality work This was the second time we bought carpet from Florcraft and while the first time everything went very well, this time was different. There was an issue with the carpet that meant that its installation would be delayed until they could find a solution. Florcraft worked with their installers and eventually with the manufacturer, The outcome was that the carpet was replaced and they completed the job, with excellent results. We also managed to get a second room carpeted at a discounted price with one of the pieces of the original carpet. We knew they would get the job done and they did and they treated us well throughout the entire process. We will be buying more floor coverings from them yet again.

The style of the carpet is nice and the … The style of the carpet is nice and the installer did a good job installing the carpet. However, the underlayment is not uniform, so depressions can be felt in the carpet. The carpet was installed before the other restoration work was completed and consequently paint was tracked onto the carpet. The restoration company still has painting, plumbing, electrical and cabinetry work to do, so I expect more damage to the carpet. I did not give approval for the carpet to be installed before the other restoration work was completed.

Patrick is knowledgeable and … Patrick is knowledgeable and exceptionally helpful. We discussed my timeline and purchasing options. He recommended two solutions that were spot on. As a result of visiting the showroom, I also found replacement flooring for front entry-way and garage entry. I absolutely love the new floors. The installers were great and did a beautiful job. The bound carpet downstairs is more than I could have hoped for and will give my bed and breakfast guests a warm and cozy carpet. Thank you Patrick and Florcraft Carpet One