Very pleasant experience -

Great products and service. We've used Florcraft several times over the past 15 years for everything from hardwood flooring, carpeting, area rugs and even vinyl. We always work with Patrick and appreciate his product knowledge. They have a great selection and the staff there is courteous and helpful. I am comfortable recommending them to anyone.

Outstanding service and product! We built a new home and utilized Florcraft for our cabinets, tile and flooring. All products were outstanding. But what put Florcraft above others was the staff. They provided exceptional service. Responded to questions, concerns and needs within 24 - 48 hours. They were always accessible (within reason) and were out to ensure our experience in building a new home was a positive one. They provided recommendations and "challenged" our ideas which resulted in a better layout and home. Thank you Florcraft!!

Consistent customer care and quality work This was the second time we bought carpet from Florcraft and while the first time everything went very well, this time was different. There was an issue with the carpet that meant that its installation would be delayed until they could find a solution. Florcraft worked with their installers and eventually with the manufacturer, The outcome was that the carpet was replaced and they completed the job, with excellent results. We also managed to get a second room carpeted at a discounted price with one of the pieces of the original carpet. We knew they would get the job done and they did and they treated us well throughout the entire process. We will be buying more floor coverings from them yet again.

The style of the carpet is nice and the … The style of the carpet is nice and the installer did a good job installing the carpet. However, the underlayment is not uniform, so depressions can be felt in the carpet. The carpet was installed before the other restoration work was completed and consequently paint was tracked onto the carpet. The restoration company still has painting, plumbing, electrical and cabinetry work to do, so I expect more damage to the carpet. I did not give approval for the carpet to be installed before the other restoration work was completed.