the salesman Patrick was outstanding the salesman Patrick was outstanding! knowledgeable, knows his products, professional, easy to work with the shipping people need more attention to the details. this tile was big 17"x34", 3 tiles in a box, 12 boxes, plus one lone tile (I needed 37 tiles), all tile was shipped on edge (like you would glass)the lone tile was places on the pallet where it was allowed to slip between the slatswhere it chipped the tile about 1" x1" in hind site the lone tile should of been wrapped to one of the other boxes

Great Service! Jamie was very helpful, offered suggestions and ideas based on what we were looking for. He was timely with communication and delivered all services he said he would. The product has turned out great (carpet and vinyl tile). We will definitely be using Florcraft for future renovations!

Consistent customer care and quality work This was the second time we bought carpet from Florcraft and while the first time everything went very well, this time was different. There was an issue with the carpet that meant that its installation would be delayed until they could find a solution. Florcraft worked with their installers and eventually with the manufacturer, The outcome was that the carpet was replaced and they completed the job, with excellent results. We also managed to get a second room carpeted at a discounted price with one of the pieces of the original carpet. We knew they would get the job done and they did and they treated us well throughout the entire process. We will be buying more floor coverings from them yet again.

The style of the carpet is nice and the … The style of the carpet is nice and the installer did a good job installing the carpet. However, the underlayment is not uniform, so depressions can be felt in the carpet. The carpet was installed before the other restoration work was completed and consequently paint was tracked onto the carpet. The restoration company still has painting, plumbing, electrical and cabinetry work to do, so I expect more damage to the carpet. I did not give approval for the carpet to be installed before the other restoration work was completed.

Very pleasant experience -