Great Service! Jamie was very helpful, offered suggestions and ideas based on what we were looking for. He was timely with communication and delivered all services he said he would. The product has turned out great (carpet and vinyl tile). We will definitely be using Florcraft for future renovations!

Where to begin Where to begin. Installers ( 5 J'ays) always late and did a complete mess of install. Had to use the " like it" warranty to completely replace the carpet. Turns out Patrick miss measured by feet ( never told anyone) so after almost completing the second install they fessed up to not having enough carpet. Required leaving the bottom stair landing with original carpet until they ordered more. Final second install still left unimpressed. Then less than 2 years later carpet delamination at seam. They claim not under any warranty and told us to fix it ourselves. We spent a ton for what we thought was top quality and warranty but turns out it's a joke. Wendy and Patrick are not to be trusted

Outstanding service and product! We built a new home and utilized Florcraft for our cabinets, tile and flooring. All products were outstanding. But what put Florcraft above others was the staff. They provided exceptional service. Responded to questions, concerns and needs within 24 - 48 hours. They were always accessible (within reason) and were out to ensure our experience in building a new home was a positive one. They provided recommendations and "challenged" our ideas which resulted in a better layout and home. Thank you Florcraft!!

The style of the carpet is nice and the … The style of the carpet is nice and the installer did a good job installing the carpet. However, the underlayment is not uniform, so depressions can be felt in the carpet. The carpet was installed before the other restoration work was completed and consequently paint was tracked onto the carpet. The restoration company still has painting, plumbing, electrical and cabinetry work to do, so I expect more damage to the carpet. I did not give approval for the carpet to be installed before the other restoration work was completed.

Very helpful staff. Great value for the budget. Very helpful staff, timely quotes, responsive to questions. Patrick was extremely helpful in helping with choices for replacement carpet and vinyl flooring. He took the time to discuss the pros and cons of the various choices. I felt he went out of his way to provide us with the best choices for our budget. Would recommend the store without reservations.