Jan
GBFlorcraft Customer Service is Outstanding I can't say enough about Laura's assistance in helping us find the materials to complete a project: 4 different floorings, each to meet a specific need. She was aware of our budget and provided cost-effective solutions. Prices here were lower than "bargain" flooring places. The installers were competent, organized, and detail oriented. The finished project looks great.
Jeff
GBJamie is great.. Jamie is great... no pressure, knows flooring. a year after installation, he still honored the products he sold us. Carpet was stretched and wrinkles removed. Would recommend Jamie and Floor craft to anybody interested in flooring.. Thanks, jeff and carol
Trevor
GBOutstanding service and product! We built a new home and utilized Florcraft for our cabinets, tile and flooring. All products were outstanding. But what put Florcraft above others was the staff. They provided exceptional service. Responded to questions, concerns and needs within 24 - 48 hours. They were always accessible (within reason) and were out to ensure our experience in building a new home was a positive one. They provided recommendations and "challenged" our ideas which resulted in a better layout and home. Thank you Florcraft!!
Laura & Mike
GBConsistent customer care and quality work This was the second time we bought carpet from Florcraft and while the first time everything went very well, this time was different. There was an issue with the carpet that meant that its installation would be delayed until they could find a solution. Florcraft worked with their installers and eventually with the manufacturer, The outcome was that the carpet was replaced and they completed the job, with excellent results. We also managed to get a second room carpeted at a discounted price with one of the pieces of the original carpet. We knew they would get the job done and they did and they treated us well throughout the entire process. We will be buying more floor coverings from them yet again.
Kevin
GBGreat Service! Jamie was very helpful, offered suggestions and ideas based on what we were looking for. He was timely with communication and delivered all services he said he would. The product has turned out great (carpet and vinyl tile). We will definitely be using Florcraft for future renovations!