Very helpful staff. Great value for the budget. Very helpful staff, timely quotes, responsive to questions. Patrick was extremely helpful in helping with choices for replacement carpet and vinyl flooring. He took the time to discuss the pros and cons of the various choices. I felt he went out of his way to provide us with the best choices for our budget. Would recommend the store without reservations.

Very pleasant experience -

Great, quality work We love our interaction and business with Florcraft. The only suggestion for improvement is making sure the installers stick to their schedule. Thanks for wonderful service as always!!

Where to begin Where to begin. Installers ( 5 J'ays) always late and did a complete mess of install. Had to use the " like it" warranty to completely replace the carpet. Turns out Patrick miss measured by feet ( never told anyone) so after almost completing the second install they fessed up to not having enough carpet. Required leaving the bottom stair landing with original carpet until they ordered more. Final second install still left unimpressed. Then less than 2 years later carpet delamination at seam. They claim not under any warranty and told us to fix it ourselves. We spent a ton for what we thought was top quality and warranty but turns out it's a joke. Wendy and Patrick are not to be trusted

Florcraft Customer Service is Outstanding I can't say enough about Laura's assistance in helping us find the materials to complete a project: 4 different floorings, each to meet a specific need. She was aware of our budget and provided cost-effective solutions. Prices here were lower than "bargain" flooring places. The installers were competent, organized, and detail oriented. The finished project looks great.