Disgruntled Customer
GBHORRIBLE COMPANY Back again to say that it's been over 7 months now and this company still has over $8,000 of my money that they're holding on to. I submitted a review and they got back to me. I heard from several people who were "higher ups" in the company, promising a resolution. Well, here I am still with nothing. This paycheck alone, they took almost another $1,000. I have no idea how they are allowed to get away with this. I have contacted the BBB. To say I'm frustrated is a gross understatement. WORST COMPANY EVER!
Leila Loggins
GBI had three previous representatives… I had three previous representatives the last who hung up on me. But the most recent one, helped me and gave me peace at the end. Very informative, calm and patient. Most importantly, solution orientated, he was the most helpful.
Cara
GBGarry M is the man behind this 5 Star… Garry M is the man behind this 5 Star Review! I made multiple attempts to get support before talking to Garry and no one else could resolve my isssue. Garry stayed on my call rather than transferring me or waiting for someone else to follow up, used troubleshooting based on info I provided, and we were able to fix my glitch without having to wait another 24 hours for tech support. I really appreciate him staying on the call and figuring out a solution!
Carly
GBThe rep that I had was super amazing The rep that I had Ted Jones was super amazing! I never experienced customer service like this before. He went above and beyond and also walked me step by step on how to resolve this issue. Thank you for being an Angel on earth! Hope you get the recognition you deserve !!
Emma
GBI have had an ongoing issue for 4-5… I have had an ongoing issue for 4-5 months about $200 being missed and no one would help me get my money until Richard from the resolution team reached out to me and gave me my money. Nobody until Richard would even try to help. Payactiv needs to work on their customer service