This app has potential to be great This app has potential to be great. It’s not great though. They advertise you’ll get same day pay, but you’re lucky if they update your account at all. Now they are updating every 48 hours. People use the app because we struggle and rely on this company to stand by their word. You don’t mess with peoples finances. People go hungry because this app is all over the place and still can’t seem to function properly. Not only is it frustrating but it’s false advertisement. You lure folks in by saying same day pay, then they commit to you only for you to screw them over. I’m so sick of it. It’s nice when it works but so frustrating when it doesn’t. And now they’ve taken away the ability for the reps to manually add your hours so they cannot help at all which is the dumbest thing I’ve heard. This is obviously a huge problem and it’s dumbfounding that the company doesn’t care enough to fix it.

HORRIBLE COMPANY Back again to say that it's been over 7 months now and this company still has over $8,000 of my money that they're holding on to. I submitted a review and they got back to me. I heard from several people who were "higher ups" in the company, promising a resolution. Well, here I am still with nothing. This paycheck alone, they took almost another $1,000. I have no idea how they are allowed to get away with this. I have contacted the BBB. To say I'm frustrated is a gross understatement. WORST COMPANY EVER!

Zero stars wasn’t an option Zero stars wasn’t an option. This is the worst business I’ve ever dealt with. They are stealing $500 every time I get paid. I’ve been dealing with this for the past 6 months. I’ve spoken to over 20 different reps and no one can solve my problem. I’m ready to leave my employer because I’m having so much of my pay stolen from this company. Whatever you do, do NOT use this company for your employees’ sake.

Being the Best of Customer Service Sending a 4*** for a payactiv representative name Stephen. He was very instrumental in solving my issue in a way that other payactiv representatives couldn't. Many of them let me down.......with not keeping their word. Kudos to Stephen. You should be awarded Employee of the Month! You team leader should be proud to have you working for them. Thanks

I had the most pleasant experience with… I had the most pleasant experience with Ronnie O'Connor today. He is very knowleageable and was very patient and polite as I explained my intricate situation. We were able to get to the bottom of the issue and I am deeply grateful for it. Thank you Ronnie! PayActiv-you have a gem with Ronnie, truly exemplary customer services!!!