Payactiv Inc.

Stevens Creek Boulevard 4880, 95129, San Jose, United States
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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About Payactiv Inc.

Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.

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Disgruntled Customer
GB

HORRIBLE COMPANY Back again to say that it's been over 7 months now and this company still has over $8,000 of my money that they're holding on to. I submitted a review and they got back to me. I heard from several people who were "higher ups" in the company, promising a resolution. Well, here I am still with nothing. This paycheck alone, they took almost another $1,000. I have no idea how they are allowed to get away with this. I have contacted the BBB. To say I'm frustrated is a gross understatement. WORST COMPANY EVER!

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Leila Loggins
GB

I had three previous representatives… I had three previous representatives the last who hung up on me. But the most recent one, helped me and gave me peace at the end. Very informative, calm and patient. Most importantly, solution orientated, he was the most helpful.

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Cara
GB

Garry M is the man behind this 5 Star… Garry M is the man behind this 5 Star Review! I made multiple attempts to get support before talking to Garry and no one else could resolve my isssue. Garry stayed on my call rather than transferring me or waiting for someone else to follow up, used troubleshooting based on info I provided, and we were able to fix my glitch without having to wait another 24 hours for tech support. I really appreciate him staying on the call and figuring out a solution!

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Carly
GB

The rep that I had was super amazing The rep that I had Ted Jones was super amazing! I never experienced customer service like this before. He went above and beyond and also walked me step by step on how to resolve this issue. Thank you for being an Angel on earth! Hope you get the recognition you deserve !!

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Emma
GB

I have had an ongoing issue for 4-5… I have had an ongoing issue for 4-5 months about $200 being missed and no one would help me get my money until Richard from the resolution team reached out to me and gave me my money. Nobody until Richard would even try to help. Payactiv needs to work on their customer service

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