The company is not the greatest The company customer service is not the greatest, but Zach is the best representative at the company! Every time I call and have any issues he is the only one who takes his time to go the extra mile to resolve the issue. He should be a supervisor! He is a huge asset and offers the best customer service.

I have had an ongoing issue for 4-5… I have had an ongoing issue for 4-5 months about $200 being missed and no one would help me get my money until Richard from the resolution team reached out to me and gave me my money. Nobody until Richard would even try to help. Payactiv needs to work on their customer service

I had three previous representatives… I had three previous representatives the last who hung up on me. But the most recent one, helped me and gave me peace at the end. Very informative, calm and patient. Most importantly, solution orientated, he was the most helpful.

They stole my money They stole my money. Told me 4 different reasons why my check was over deducted and none of them made sense or added up. Was told several times to email support to get it resolved and each time I do I get several different people telling me several different things. I will be seeking legal action if I don’t get my money refunded back to me! Update: I spoke with D. Meyers and he resolved my issue in a timely manner!! I’m very happy with the resolution. Thank you so much.

Being the Best of Customer Service Sending a 4*** for a payactiv representative name Stephen. He was very instrumental in solving my issue in a way that other payactiv representatives couldn't. Many of them let me down.......with not keeping their word. Kudos to Stephen. You should be awarded Employee of the Month! You team leader should be proud to have you working for them. Thanks