Payactiv Inc.

Stevens Creek Boulevard 4880, 95129, San Jose, United States
http://www.payactiv.com
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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About Payactiv Inc.

Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.

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vanessa riles
GB

Being the Best of Customer Service Sending a 4*** for a payactiv representative name Stephen. He was very instrumental in solving my issue in a way that other payactiv representatives couldn't. Many of them let me down.......with not keeping their word. Kudos to Stephen. You should be awarded Employee of the Month! You team leader should be proud to have you working for them. Thanks

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Disgruntled Customer
GB

HORRIBLE COMPANY Back again to say that it's been over 7 months now and this company still has over $8,000 of my money that they're holding on to. I submitted a review and they got back to me. I heard from several people who were "higher ups" in the company, promising a resolution. Well, here I am still with nothing. This paycheck alone, they took almost another $1,000. I have no idea how they are allowed to get away with this. I have contacted the BBB. To say I'm frustrated is a gross understatement. WORST COMPANY EVER!

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Jamel Sheppard
GB

Crappy, Incompetent & frustrating This company does not do what it is advertised to do. There is ALWAYS a problem with updating your hours or giving you access to your funds. They will try to blame your job about pay rates & updates but based off research & comments it's not only the company I work for. When you try to reach out to support they have a bunch of generic responses that are unproductive & enraging. Supervisors or managers never call you back. I have been trying to access my funds for 8 days with no progress. Their "unconcerned" team is extremely slow & incompetent. Co workers told me not to sign up & I should have listened. DO NOT USE THIS COMPANY!!! There are more efficient, reliable and productive companies.

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Brenda
GB

I had the most pleasant experience with… I had the most pleasant experience with Ronnie O'Connor today. He is very knowleageable and was very patient and polite as I explained my intricate situation. We were able to get to the bottom of the issue and I am deeply grateful for it. Thank you Ronnie! PayActiv-you have a gem with Ronnie, truly exemplary customer services!!!

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Emma
GB

I have had an ongoing issue for 4-5… I have had an ongoing issue for 4-5 months about $200 being missed and no one would help me get my money until Richard from the resolution team reached out to me and gave me my money. Nobody until Richard would even try to help. Payactiv needs to work on their customer service

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