Leila Loggins
GBI had three previous representatives… I had three previous representatives the last who hung up on me. But the most recent one, helped me and gave me peace at the end. Very informative, calm and patient. Most importantly, solution orientated, he was the most helpful.
Alézà S
GBThey stole my money They stole my money. Told me 4 different reasons why my check was over deducted and none of them made sense or added up. Was told several times to email support to get it resolved and each time I do I get several different people telling me several different things. I will be seeking legal action if I don’t get my money refunded back to me! Update: I spoke with D. Meyers and he resolved my issue in a timely manner!! I’m very happy with the resolution. Thank you so much.
LaDiva Hal
GBThe company is not the greatest The company customer service is not the greatest, but Zach is the best representative at the company! Every time I call and have any issues he is the only one who takes his time to go the extra mile to resolve the issue. He should be a supervisor! He is a huge asset and offers the best customer service.
Brenda
GBI had the most pleasant experience with… I had the most pleasant experience with Ronnie O'Connor today. He is very knowleageable and was very patient and polite as I explained my intricate situation. We were able to get to the bottom of the issue and I am deeply grateful for it. Thank you Ronnie! PayActiv-you have a gem with Ronnie, truly exemplary customer services!!!
Asiah
GBDavis M was very helpful for me after… Davis M was very helpful for me after everyone turn me down for help he updated my account for me and was very polite and positive he saved a family who hadn’t ate it two days.. Sometime u dont know what people r going through and Davis was my angel today I appreciate him