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Trustify360 - Default Title

Payactiv Inc.

Stevens Creek Boulevard 4880, 95129, San Jose, United States

http://www.payactiv.com

Visit this site

3.95

Based on 20 Reviews

70.00%

5.00%

0.00%

25.00%

About Payactiv Inc.

Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.

Contact Info

http://www.payactiv.com
Stevens Creek Boulevard 4880, 95129, San Jose, United States

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Zero stars wasn’t an option Zero stars wasn’t an option. This is the worst business I’ve ever dealt with. They are stealing $500 every time I get paid. I’ve been dealing with this for the past 6 months. I’ve spoken to over 20 different reps and no one can solve my problem. I’m ready to leave my employer because I’m having so much of my pay stolen from this company. Whatever you do, do NOT use this company for your employees’ sake.

Davis M. I had an issue with my account not updating and after speaking with multiple agents this morning on the matter and not having the problem resolved I spoke with Davis M. Through the chat option and he was able to resolve the issue immediately, I’m so thankful to have gotten him this morning and him caring enough to resolve the matter. Thank you

Garry M is the man behind this 5 Star… Garry M is the man behind this 5 Star Review! I made multiple attempts to get support before talking to Garry and no one else could resolve my isssue. Garry stayed on my call rather than transferring me or waiting for someone else to follow up, used troubleshooting based on info I provided, and we were able to fix my glitch without having to wait another 24 hours for tech support. I really appreciate him staying on the call and figuring out a solution!

The company needs more Agents like this... I was transferred to Davis M from another rep and I've been going back and forth with reps since yesterday morning and I was so frustrated when Davis M came into the chat. I explained what happened and how it made me feel and he turned it around and made the entire situation right. Davis if I could give you 10 stars I would. You did what 8 other reps didn't take a minute to do. Thank you again You are an amazing rep.

I had the most pleasant experience with… I had the most pleasant experience with Ronnie O'Connor today. He is very knowleageable and was very patient and polite as I explained my intricate situation. We were able to get to the bottom of the issue and I am deeply grateful for it. Thank you Ronnie! PayActiv-you have a gem with Ronnie, truly exemplary customer services!!!

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Payactiv Inc.

http://www.payactiv.com

About Payactiv Inc.

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Disgruntled Customer

Mi'lan Smith

Cara

Allison Guerrero

Brenda