Disgruntled Customer
GBHORRIBLE COMPANY Back again to say that it's been over 7 months now and this company still has over $8,000 of my money that they're holding on to. I submitted a review and they got back to me. I heard from several people who were "higher ups" in the company, promising a resolution. Well, here I am still with nothing. This paycheck alone, they took almost another $1,000. I have no idea how they are allowed to get away with this. I have contacted the BBB. To say I'm frustrated is a gross understatement. WORST COMPANY EVER!
Brenda
GBI had the most pleasant experience with… I had the most pleasant experience with Ronnie O'Connor today. He is very knowleageable and was very patient and polite as I explained my intricate situation. We were able to get to the bottom of the issue and I am deeply grateful for it. Thank you Ronnie! PayActiv-you have a gem with Ronnie, truly exemplary customer services!!!
Allison Guerrero
GBThe company needs more Agents like this... I was transferred to Davis M from another rep and I've been going back and forth with reps since yesterday morning and I was so frustrated when Davis M came into the chat. I explained what happened and how it made me feel and he turned it around and made the entire situation right. Davis if I could give you 10 stars I would. You did what 8 other reps didn't take a minute to do. Thank you again You are an amazing rep.
Susan H Harris
GBThankyou so much to Davis M for your… Thankyou so much to Davis M for your help in resolving my issue. I dont know what I would have done if not for your effective assistance in getting my account up and running again. Thankyou so much for your patience, kindness, and professionalism. You are awesome! Thankyou again!
Andrea Comer
GBTed jones was helpful Ted jones was helpful, patient, and understanding. The gentleman I spoke to prior to the second call had frustrated me and hung up the call after taking me off hold. Mr. Ted took the time to explain things and tried to help me as best he could. He was wonderful with helping and understanding my frustrations.