Payactiv Inc.

Stevens Creek Boulevard 4880, 95129, San Jose, United States
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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About Payactiv Inc.

Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.

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Jamel Sheppard
GB

Crappy, Incompetent & frustrating This company does not do what it is advertised to do. There is ALWAYS a problem with updating your hours or giving you access to your funds. They will try to blame your job about pay rates & updates but based off research & comments it's not only the company I work for. When you try to reach out to support they have a bunch of generic responses that are unproductive & enraging. Supervisors or managers never call you back. I have been trying to access my funds for 8 days with no progress. Their "unconcerned" team is extremely slow & incompetent. Co workers told me not to sign up & I should have listened. DO NOT USE THIS COMPANY!!! There are more efficient, reliable and productive companies.

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vanessa riles
GB

Being the Best of Customer Service Sending a 4*** for a payactiv representative name Stephen. He was very instrumental in solving my issue in a way that other payactiv representatives couldn't. Many of them let me down.......with not keeping their word. Kudos to Stephen. You should be awarded Employee of the Month! You team leader should be proud to have you working for them. Thanks

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Carly
GB

The rep that I had was super amazing The rep that I had Ted Jones was super amazing! I never experienced customer service like this before. He went above and beyond and also walked me step by step on how to resolve this issue. Thank you for being an Angel on earth! Hope you get the recognition you deserve !!

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LaDiva Hal
GB

The company is not the greatest The company customer service is not the greatest, but Zach is the best representative at the company! Every time I call and have any issues he is the only one who takes his time to go the extra mile to resolve the issue. He should be a supervisor! He is a huge asset and offers the best customer service.

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Bill
GB

While going threw my bank statements… While going threw my bank statements for income tax purposes, I've discovered that someone has been using my debit card numbers, to get money from one of the car dealerships there in San Jose, Ca. My opinion, that someone is from Payactiv, just down the street from the car dealerships there in San Jose, Ca. How can I get my money back?

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