LaDiva Hal
GBThe company is not the greatest The company customer service is not the greatest, but Zach is the best representative at the company! Every time I call and have any issues he is the only one who takes his time to go the extra mile to resolve the issue. He should be a supervisor! He is a huge asset and offers the best customer service.
Alézà S
GBThey stole my money They stole my money. Told me 4 different reasons why my check was over deducted and none of them made sense or added up. Was told several times to email support to get it resolved and each time I do I get several different people telling me several different things. I will be seeking legal action if I don’t get my money refunded back to me! Update: I spoke with D. Meyers and he resolved my issue in a timely manner!! I’m very happy with the resolution. Thank you so much.
vanessa riles
GBBeing the Best of Customer Service Sending a 4*** for a payactiv representative name Stephen. He was very instrumental in solving my issue in a way that other payactiv representatives couldn't. Many of them let me down.......with not keeping their word. Kudos to Stephen. You should be awarded Employee of the Month! You team leader should be proud to have you working for them. Thanks
Disgruntled Customer
GBHORRIBLE COMPANY Back again to say that it's been over 7 months now and this company still has over $8,000 of my money that they're holding on to. I submitted a review and they got back to me. I heard from several people who were "higher ups" in the company, promising a resolution. Well, here I am still with nothing. This paycheck alone, they took almost another $1,000. I have no idea how they are allowed to get away with this. I have contacted the BBB. To say I'm frustrated is a gross understatement. WORST COMPANY EVER!
Donielia
GBDavis M I have talked to Davis M numerous times at Payactiv over my years of doing pay advance. He is always most helpful. Always goes above and beyond to help me. I tho k he deserves a raise.