Garry M is the man behind this 5 Star… Garry M is the man behind this 5 Star Review! I made multiple attempts to get support before talking to Garry and no one else could resolve my isssue. Garry stayed on my call rather than transferring me or waiting for someone else to follow up, used troubleshooting based on info I provided, and we were able to fix my glitch without having to wait another 24 hours for tech support. I really appreciate him staying on the call and figuring out a solution!

Ted jones was helpful Ted jones was helpful, patient, and understanding. The gentleman I spoke to prior to the second call had frustrated me and hung up the call after taking me off hold. Mr. Ted took the time to explain things and tried to help me as best he could. He was wonderful with helping and understanding my frustrations.

Zero stars wasn’t an option Zero stars wasn’t an option. This is the worst business I’ve ever dealt with. They are stealing $500 every time I get paid. I’ve been dealing with this for the past 6 months. I’ve spoken to over 20 different reps and no one can solve my problem. I’m ready to leave my employer because I’m having so much of my pay stolen from this company. Whatever you do, do NOT use this company for your employees’ sake.

I had three previous representatives… I had three previous representatives the last who hung up on me. But the most recent one, helped me and gave me peace at the end. Very informative, calm and patient. Most importantly, solution orientated, he was the most helpful.

Being the Best of Customer Service Sending a 4*** for a payactiv representative name Stephen. He was very instrumental in solving my issue in a way that other payactiv representatives couldn't. Many of them let me down.......with not keeping their word. Kudos to Stephen. You should be awarded Employee of the Month! You team leader should be proud to have you working for them. Thanks