Carly
GBThe rep that I had was super amazing The rep that I had Ted Jones was super amazing! I never experienced customer service like this before. He went above and beyond and also walked me step by step on how to resolve this issue. Thank you for being an Angel on earth! Hope you get the recognition you deserve !!
Mi'lan Smith
GBDavis M. I had an issue with my account not updating and after speaking with multiple agents this morning on the matter and not having the problem resolved I spoke with Davis M. Through the chat option and he was able to resolve the issue immediately, I’m so thankful to have gotten him this morning and him caring enough to resolve the matter. Thank you
Disgruntled Customer
GBHORRIBLE COMPANY Back again to say that it's been over 7 months now and this company still has over $8,000 of my money that they're holding on to. I submitted a review and they got back to me. I heard from several people who were "higher ups" in the company, promising a resolution. Well, here I am still with nothing. This paycheck alone, they took almost another $1,000. I have no idea how they are allowed to get away with this. I have contacted the BBB. To say I'm frustrated is a gross understatement. WORST COMPANY EVER!
Jamel Sheppard
GBCrappy, Incompetent & frustrating This company does not do what it is advertised to do. There is ALWAYS a problem with updating your hours or giving you access to your funds. They will try to blame your job about pay rates & updates but based off research & comments it's not only the company I work for. When you try to reach out to support they have a bunch of generic responses that are unproductive & enraging. Supervisors or managers never call you back. I have been trying to access my funds for 8 days with no progress. Their "unconcerned" team is extremely slow & incompetent. Co workers told me not to sign up & I should have listened. DO NOT USE THIS COMPANY!!! There are more efficient, reliable and productive companies.
Donielia
GBDavis M I have talked to Davis M numerous times at Payactiv over my years of doing pay advance. He is always most helpful. Always goes above and beyond to help me. I tho k he deserves a raise.