LISA BARRETT
GBVery fast shipping and responsive… Very fast shipping and responsive customer service. Something that too many companies lack these days. would not hesitate ordering again from Premium Home Source.
Janet
GBPremium home source very good choice. When I first contacted Premium home source they worked hard to get my appliance package to what I wanted in the price range I was looking for. I was building a new home and it wasn’t done yet. It was just after Covid, so I was worried that I wouldn’t be able to get the appliances when my home was ready. They were willing to store my appliances until the home was ready but I had them send them instead and they came super quick. My refrigerator was damaged in shipping and I called them. They had me take some pictures and send to them and they replaced it right away. They were very kind and courteous when I called And I had trouble with a dishwasher. The bottom of it was broke and I had stored it and they replaced it completely for me. They have just been very helpful and I would recommend the store and Zline products to anyone. My children also built a new home and they went through Premium Home Scource to purchase theirs also because of they way We were treated. I was missing the champagne bronze handles and they ship them right out. I received them in three days. This company has been super to work with. I would recommend them highly.
Cathy Hauptly
GBWONDERFUL We were totally impressed from ordering our lovely range to delivery and beyond. Our range is everything we wanted and more. It looks wonderful in our kitchen as well and could not be more happy.
Scott
GBGood Customer Service / Problem Resolution! So firstly - great pricing for my premium product, hence why I went to PHS and based on review of internet reviews. That's the good. Delivery was also quick given the product was on back order - so also good. Product arrived damaged - not so good for a premium brand and an expensive product. However, Customer Service (Wendy) resolved the issue quickly and to my satisfaction. So overall a 4/5. Sometimes a company shows its worth when things do go wrong!
customer
GBOrdered a dual 54k unit Ordered a dual 54k unit . After purchased they reached out stating what I ordered will put out max of 48k with 1 condenser with dual fans and if this is what I wanted . I didn’t realize , they recommended seperate units to equal the same 54k . Best part , it was cheaper this way . Great and honest company!