Amazing customer service with our… Amazing customer service with our order. Todd was very attentive to what our medical office needed. Very professional, friendly & accommodating. When we received our phones, the manner in which they were packed & shipped to us was the best. Would not think about using anyone else for our phone needs

Startecthtel.com Sales Manager Startecthtel.com Sales Manager refused to accept the reason that their phone could not connect to my inwall phoneline---even by an Xfinity Technician. I would have accepted a new phone but was only offered some kind of one-year warrantee for the non-function phone they sent me. I'm now stuck for many weeks with a useless phone. I would advise anyone looking to buy a phone from this company to look for a more ethical firm.

Impossible Return Policy While this website seems to offer a wide variety of items, many items are lacking a full description or photo. I took a chance and ordered a wireless handset battery that was in no way compatible. I was unable to return this item after purchase. Now I am stuck with an item I will never use.

Easy Website, Fast Customer Service Response I found my product easily; however, when I placed and order, I did not get a tracking number. I sent an email and got a quick response letting me know the product was due in to their facility the following day and it would then be shipped out. Once shipped, I would receive the tracking number. Would have been nice to get this information without having to follow up, but overall I will shop this website again.

The phone could not plug into the wall… The phone could not plug into the wall jack and the company would not refund. Extremely disappoitned with the worthless purchase.