Reconditioned Equipment for old Telephone System Startechtel.com was able to supply us with new and reconditioned equipment for our old telephone system. We ordered equipment online and received the telephones on the East Coast in five days. There was a problem with one unit and a replacement was sent to us prior to returning the defective unit. The customer service experience was excellent and very friendly.

Really nice product fantastic quick… Really nice product fantastic quick shipping. Nothing more to say except it was a good experience.

THANK YOU TO STARTECHTEL! THANK YOU TO STARTECHTEL! THE REFURBISHED PHONES WE RECEIVED WORK BEAUTIFULLY, AND SAVED OUR OFFICE FROM PUTTING IN A NEW PHONE SYSTEM COSTING MUCH MORE! THE CUSTOMER SERVICE WAS THE BEST, AND WE RECEIVED OUR PHONES IN 2 BUSINESS DAYS! THE OFFICE OF RICHARD K. PARRIS, DDS

Impossible Return Policy While this website seems to offer a wide variety of items, many items are lacking a full description or photo. I took a chance and ordered a wireless handset battery that was in no way compatible. I was unable to return this item after purchase. Now I am stuck with an item I will never use.

The original order was very easy to… The original order was very easy to place. Your employee was great to deal with. Shipping was extremely fast. When I had a problem with the phone, I called and again had a great service assistant, Joanna. In a short discussion she gave me something to try and it worked. The phone is now working properly. I always felt that your employees enjoyed helping meand they did so quickly.