Could have been 5 stars I found the dishwasher leak pan I was looking for at the manufacturer's site, but they showed it to be out of stock. I then found the same item at CabinetParts and it was shown to be in-stock. Then, after I ordered, I received a notice the item would not be shipped until days later. It became obvious that the pan was to be drop-shipped directly from the manufacturer, which as stated before, showed they were out-of-stock. All in all, I received the pan in a relatively timely manner, maybe just try to better link systems so when a manufacturer is out, you also show an item to be out. I could wait for the pan, someone on a tight time table may not have that ability.

I’ll give you 5 stars I’ll give you 5 stars! You shipped my order out earlier than expected. That was great! Able to get on my project sooner than I expected. Keep up the good work.

Parts ordered were exactly what I… Parts ordered were exactly what I needed however there was a delay in the delivery time I was quoted when I placed the order

Easy to navigate but hard to find. It was hard to find what I needed because the part I needed was out of stock. And the recommended replacement part was not the correct size. and it would cost me more to return the item than to keep it.

The ordering process is unclear and… The ordering process is unclear and resulted in the incorrect size being ordered. I am trying to work with what I got, but it is proving quite difficult and more expensive than planned.