Your able to talk to a person and not a machine I ordered hinges from them and they sent the wrong ones. I called them and was able to talk to a person not a machine , They apologized and sent the right ones. in 3 days i had the correct ones , I will be ordering from them again very happy with them

Quality hinges came as advertised. The hinges came as expected and were easy to install. I purchased them to replace several of my old ones that had lost their ability to close the cabinet door.Product was delayed a day due to our weather but other than that the experience with CabinetParts was good. I will use them again.

Could have been 5 stars I found the dishwasher leak pan I was looking for at the manufacturer's site, but they showed it to be out of stock. I then found the same item at CabinetParts and it was shown to be in-stock. Then, after I ordered, I received a notice the item would not be shipped until days later. It became obvious that the pan was to be drop-shipped directly from the manufacturer, which as stated before, showed they were out-of-stock. All in all, I received the pan in a relatively timely manner, maybe just try to better link systems so when a manufacturer is out, you also show an item to be out. I could wait for the pan, someone on a tight time table may not have that ability.

Non existant support. Gave the company all measurements of my existing drawer boxes, was told which slides to order, and they do not fit. Have twice reached out during normal business hours for assistance with items sold to me. Have not yet been able to speak with anyone who can assist me.

The ordering process is unclear and… The ordering process is unclear and resulted in the incorrect size being ordered. I am trying to work with what I got, but it is proving quite difficult and more expensive than planned.