Prices are very good Prices are very good. Items shipped in a timely manner. Quality of items is as expected from Blum. Only thing that could be better is packaging of items. I’ve ordered multiple shipments of heavy under mount drawer guides. In all instances where one dozen pairs of guides are packaged in one box, the boxes have failed. All are ripped open and on one occasion, screws packaged with the guides in plastic baggies were broken open and lost through openings in the boxes. The guides are just too heavy for the packaging used.

My dad passed away 13 years ago My dad passed away 13 years ago, I found a small box with my name on it that had broken hinges. Was surprised it had the number for the hinge parts needed and the website listed. I was delighted he had the website noted since he didn’t use a computer, he was 83. I ordered all that was needed and delivery was fast.

They usually have what I’m looking for… They usually have what I’m looking for and the service and delivery is great

Your able to talk to a person and not a machine I ordered hinges from them and they sent the wrong ones. I called them and was able to talk to a person not a machine , They apologized and sent the right ones. in 3 days i had the correct ones , I will be ordering from them again very happy with them

Non existant support. Gave the company all measurements of my existing drawer boxes, was told which slides to order, and they do not fit. Have twice reached out during normal business hours for assistance with items sold to me. Have not yet been able to speak with anyone who can assist me.