Great Experience They have a generous 60 day window to see if the pillow is the right fit. It did not work for me as it was a bit too thick and their customer service was outstanding!

The customer service was excellent The customer service was excellent. When my initial pillow didn't work out they sent me a high profile pillow as a replacement. While I was unable to use this product with satisfaction their customer service was excellent, helping me get a refund right away!

Unfortunately this pillow does not work… Unfortunately this pillow does not work for me. The neck area is too small for me and gave me headache. The side area was too small for me even on the larger pillow. Overall the firm/soft was good but it just didn't work shape wise for me.

Great customer service The product is well made but what has really impressed me is the customer service. They really are pro-customer

5 stars for customer service 5 stars for customer service. Ordered 2 pillows. The wife loved it. Her mom who was visiting loved it. Ordered more to take back with her. Wasn’t very comfortable for me for back sleeping or side. I have a bigger frame and broad shoulders. They sorted out return for one of them right away.