Customer service was fast and very… Customer service was fast and very helpful. They even sent me a different pillow to try when the original didn't work for me. The pillows are great quality they just didn't fix my weird neck issues. It's probably me not them. I would definitely buy from this company again just based on these experiences alone. I appreciate them making this such an easy and positive experience even though it didn't work how i had hoped.

Great Pillow and customer service I've ordered two pillows from this company, and both are perfect for me ! The original contour pillow, and the cooling wedge pillow since I have acid reflux at times. Another product didn't work out for me, but when I contacted customer service to return it, the response was quick, and they asked me to donate the product to a local charity, which I thought was amazing. I love this company !!

Great customer service The product is well made but what has really impressed me is the customer service. They really are pro-customer

The customer service was excellent The customer service was excellent. When my initial pillow didn't work out they sent me a high profile pillow as a replacement. While I was unable to use this product with satisfaction their customer service was excellent, helping me get a refund right away!

Customer service was excellent. Product needs more structure Customer service was excellent. Cannot be any better. I’d give 5 stars just for customer service if I could. However, the center section of the pillow that is supposed to support your neck/upper spine, just did not offer enough support. I tried it for over a week just in case it took getting used to but nothing changed. If I could make a recommendation it would be to use a material that doesn’t immediately sink in and squish down. Once it squished down under the weight of my neck it really then couldn’t do much of anything by way of support. The side sections were better but that little center part really wasn’t doing anything.