Natalie U.
GBCustom lights do not work My custom lights arrived, and do not work – I contacted support multiple times to try to fix the issue, and they have stopped responding.
George Carroll
GBThe cloth covered wire I received is a… The cloth covered wire I received is a high quality replacement for a vintage toaster. Delivery was promt as well.
Lily Herne
GBLight Bulbs are beautiful Light Bulbs are beautiful! They arrived in perfect condition. A bit pricy, but they are designer bulbs, and some of them can't be found anywhere else online. Glad I gave this shop a chance, as I had never heard of Creative Cables before, and I'm cautious about trusting unknown web stores. I will order again.
Bob Krauss
GBPaid for cable never received I had a problem finding a cable to synch my Astell & Kern AK120 DAP & reached out to A&K to supply 1; they referred me to a dealer that didn’t have it, but referred me to Creative Cables, who did. I ordered the cable 3 weeks ago & have not received it yet; I emailed the company about 7 times, left messages on their customer service website about 8 times, communicated to their AI bot about 5 times, & have not yet heard anything from the company. I looked on the BBB website & found reviews about them & decided to finally report them for not following up on my questions about the order. There are two addresses In Tennessee & I have tried unsuccessfully to communicate with both. My name is Bob Krauss, but my TD bank has me as Robert; my cell is 516-965-6079 & I’m in Long Beach, NY, & have never had a problem that wasn’t addressed by a company & don’t understand how they can be so rude! The date I put in is approximate because I’m at work & it’s home. Thanks for your help, Bob
John
GBService solution I'm an idiot. Bought a pendant but store lost the canopy to attach to ceiling. After internet search this company was only one with proper size and copper finish. It arrived white which was a finish offered as well. Luckily they have human phone support who advised the copper finish has tightly adherent white film that must be peeled off. Saved returning etc and great quality product.