Great Customer Service I placed an order before the holidays and made a mistake and ordered the wrong color cord. Jami was able to quickly fix my problem and made the swap before there were any issues. The cable I also switched to did not have the full quantity I needed. I understood that around the holidays that it would be a longer lead time to produce, but he still made it happen. The cord and all other materials arrived so much sooner than I expected. Jami supplied great customer service and quickly resolved a mistake I made.

Everything arrived quickly and looks… Everything arrived quickly and looks very nice with the pendant lights we had custom made. Your products (ceiling cap and cotton covered wiring cords) are a huge improvement over what was going to be included with the lights.

Good Looking Electrical Parts I found good looking electrical parts that will look good on rewiring Gio Ponti lamps at a reasonable price. I did not realize though that this site is in Italy and wondered if the parts I bought will be compatible with US lamp wiring but turned out OK.

The cloth covered wire I received is a… The cloth covered wire I received is a high quality replacement for a vintage toaster. Delivery was promt as well.

Service solution I'm an idiot. Bought a pendant but store lost the canopy to attach to ceiling. After internet search this company was only one with proper size and copper finish. It arrived white which was a finish offered as well. Luckily they have human phone support who advised the copper finish has tightly adherent white film that must be peeled off. Saved returning etc and great quality product.