The delivery was faster than expected The delivery was faster than expected. The ceiling canopy and cable was exactly what I was looking for, Modern , white color and fit my lantern shade perfectly. Ordered everything from the online website. The online description was so accurate and detailed that I didn't need to talk to customers service. Happy with my purchase.

Waiting for a response! I really want to order two plug in pendant lights from Creative Cables. I received a response from my initial request for information four months ago. This response didn't really address one of my main concerns, but 3 further attempts at communication have not been returned. Today I called Jami in Tennessee (from Canada) and I am really hoping my voicemail will be returned because I am eager to start this project and I acknowledge these are quality products. I see another review where a customer has not had a response from Creative Cables despite multiple attempts. I am wondering if some messages are being blocked as spam? Please contact me!

Custom lights do not work My custom lights arrived, and do not work – I contacted support multiple times to try to fix the issue, and they have stopped responding.

Finish on socket could be better Great selection and fun products. We bought some plug-in pendant cables to use with a decorative bulb without lampshade. Just a bit disappointed in the quality of the finish of the socket; it’s not smooth and even but scratched and marked - it looks like it came out of a big bin where it was tossed around with a bunch of other sockets. Luckily, you don’t notice this unless you’re up close, which doesn’t happen in our setup.

I'm really super psyched about my… I'm really super psyched about my creative cables order. I had come across a competitor first but then saw the quality and color of creative cables cord and thought it was so much more professional looking. Additionally, the variety of accessories is just amazing - you imagination can take you wild here. And the bulbs they stock - holy cow - gorgeous! I bought the UFO ones and LOVE them! Customer service is incredible - I had one small issue with a fairlead and the owner sent me a video of install so I could trouble shoot. WHen we realized the issue was with the fairlead, he sent me new ones on the house and a few swag hooks for my trouble! Can't recommend enough.