I placed a wrong order for pants/shorts… I placed a wrong order for pants/shorts and suit hangers on 8/28/21. The company was excellent in accepting the return. I immediately placed another order and paid for it on 9/1/21, received order on 9/7/21. My original order consisted of 17" Natural Wood Anti-Theft Combo Hanger W/ Clips & Notches - 100 pcs & 17" Natural Wood Suit Hanger W/ Suit Bar & Notches - 100 pcs. The replacement hangers for the 17" Natural Wood Anti-Theft Combo Hanger w/Clips & Notches - 100 pcs, were not as quality made as the originals. The hangers were not properly packaged as previously, as the hangers appeared to just just be thrown into the box. The metal clips are very hard to slide and grind. Unfortunately unable to oil, as it will stain the clothes. My original return was received by your company on 9/10/21, but no refund has been processed. Therefore rated a 4-star.

Got some really good customer service… Got some really good customer service today. Called to inquire about my order. Needed my hangers asap. I did not know they were out of stock until Jan 2022 (probably went to junk mail) agent walked me through my alternatives and I ordered them in another color in stock and they will be sent tomorrow. Smooth and easy. Thank you.

Excellent hangers and excellent company Excellent company, excellent product. This is the 3rd time I've ordered wooden hangers from this company and each time the product has arrived very quickly and has been excellent quality.

Great Customer Service There was an issue with the credit card transaction, but Mike Francese was able to take responsibility and resolve it at the Hanger.com end and not the Customer end, great Customer Service Management! Also, had to thanks him for advising me, in advance of the back order situation on a portion of our order. This again, is great Customer Service Management, as opposed to no advise and then leading to very unhappy and surprised Customer when the goods are delivered several months late.

Quality of hangers and time of shipping -