NCalhoun
GBI placed a wrong order for pants/shorts… I placed a wrong order for pants/shorts and suit hangers on 8/28/21. The company was excellent in accepting the return. I immediately placed another order and paid for it on 9/1/21, received order on 9/7/21. My original order consisted of 17" Natural Wood Anti-Theft Combo Hanger W/ Clips & Notches - 100 pcs & 17" Natural Wood Suit Hanger W/ Suit Bar & Notches - 100 pcs. The replacement hangers for the 17" Natural Wood Anti-Theft Combo Hanger w/Clips & Notches - 100 pcs, were not as quality made as the originals. The hangers were not properly packaged as previously, as the hangers appeared to just just be thrown into the box. The metal clips are very hard to slide and grind. Unfortunately unable to oil, as it will stain the clothes. My original return was received by your company on 9/10/21, but no refund has been processed. Therefore rated a 4-star.
Jonathan Gill
GBGreat experience with this company Great experience with this company. What I ordered was actually out of stock, but they found an excellent replacement for me. I really appreciate that. They called me, we’re very personable and helpful and they got my order to me very quickly. Great customer service, and the hangers are perfect. Just what I needed. I will certainly use them again!
Jerry Armani
GBGreat Customer Service There was an issue with the credit card transaction, but Mike Francese was able to take responsibility and resolve it at the Hanger.com end and not the Customer end, great Customer Service Management! Also, had to thanks him for advising me, in advance of the back order situation on a portion of our order. This again, is great Customer Service Management, as opposed to no advise and then leading to very unhappy and surprised Customer when the goods are delivered several months late.
Bridget Flowers
GBI couldn’t be happier with my experience I couldn’t be happier with my purchase and with the service. I decided to get rid of all wire and bulky plastic hangers my family has been using and I have two 12 year olds who have outgrown their small kid hangers, but their clothes don’t really fit well on adult hangers. The website was very easy to browse through and choose from and the prices were very reasonable - and I didn’t have to stand in a checkout line! In no time I had a couple of boxes on my porch - I am still amazed how quickly the hangers arrived. I would recommend the seller anytime.
Jane D Gross
GBGot some really good customer service… Got some really good customer service today. Called to inquire about my order. Needed my hangers asap. I did not know they were out of stock until Jan 2022 (probably went to junk mail) agent walked me through my alternatives and I ordered them in another color in stock and they will be sent tomorrow. Smooth and easy. Thank you.