Caring and flexible I am a member of Public Goods since 2020 and gives me peace of mind knowing they are actively working to make packaging and all containers sustainable. The goal is to take plastic of my life and PG is helping with this. Also, their customer service is amazing. Caring people, fast answers, and flexibility to make things easier for the customer.

They don’t tell you they’re going to… They don’t tell you they’re going to charge you $79 a year for a “membership”! Scam alert! I’m trying to get my $79 bucks back. Let’s see what happens! Update, I was notified they will refund me the membership that they surreptitiously charged me for! Buyer beware!

10 of 10 Love the products, love the prices, and the overall aesthetic. If something does go awry, customer service is swift, clear, concise and helpful. Only thing I would love to see is for more of the products that come in plastic containers shift to paper or compostable polymers like glucose. Same with the chip/snack bags instead of plastic/mylar there are alternatives out there that biodegrade in days/weeks

Fantastic Customer Service My husband and I had recently come across Public Goods products in two unrelated environments. We were so impressed with the quality of the shower essentials (and the hand soap and lotion) that I placed an order to outfit our Lakehouse with the same products to give the same experience to our guests. A few days later I sent an email asking if dispensing pumps were sold separately as I felt this would be most convenient. This LITTLE feature which I felt would be a BIG asset was sent to me at no extra charge!

Amazing products, made better by incredible customer service! I've loved Public Goods for years, but this past experience really set them above. I ordered the Clay Mask for a rental property and it arrived in a Night Moisturizer jar. Product was fine but just labeled incorrectly. I reached out and within minutes I had a replacement on the way! Wasn't even expecting a replacement (they also offered a refund option)- such a wonderful gesture from a wonderful company. Thank you so much!