Public Goods FTW There was a mix up in packaging but customer support responded quickly and was willing to help. This was the first time I've ever had to reach out and I've been ordering from them for years. The products are of high quality and the prices are still reasonable (even with the increases). I love that there's not extra additives or fillers; their cleaning products don't damage the environment. The company is eco conscious and therefore human conscious.

Nice customer service Nice customer service. Also like the eco friendly dishwasher safe non-plastic cutting boards I got. Will consider them when I’m in the market for other products

Fantastic Customer Service My husband and I had recently come across Public Goods products in two unrelated environments. We were so impressed with the quality of the shower essentials (and the hand soap and lotion) that I placed an order to outfit our Lakehouse with the same products to give the same experience to our guests. A few days later I sent an email asking if dispensing pumps were sold separately as I felt this would be most convenient. This LITTLE feature which I felt would be a BIG asset was sent to me at no extra charge!

Persistently deceptive scammer Just an awful, unscrupulous firm that attempts to hide its plan to charge for costly "membership" whenever you buy anything from them -- anything at all, including small, low-cost items. Their photos also make the plastic bottles they sell things in look much, much larger than they are. This company obviously stays afloat by persistently deceiving consumers. You should stay away!

Great help with a damaged order I have order from public goods before and truly love their products for how natural they are. I placed a big refill order for my house consisting of like 15 products. Unfortunately in its route here almost everything was damaged and not useable except like 3 items. Thankfully the support team was a great help and replied to my damage request with just 2 hours and having everything reorder. I know it wasn’t public goods fault for the damaged products in route but they did a wonderful job at getting all of the items replaced. I will continue shopping with them!