Great help with a damaged order I have order from public goods before and truly love their products for how natural they are. I placed a big refill order for my house consisting of like 15 products. Unfortunately in its route here almost everything was damaged and not useable except like 3 items. Thankfully the support team was a great help and replied to my damage request with just 2 hours and having everything reorder. I know it wasn’t public goods fault for the damaged products in route but they did a wonderful job at getting all of the items replaced. I will continue shopping with them!

Purchased some items in 2021 and I've… Purchased some items in 2021 and I've been charged yearly for a membership despite never engaging with the website or service since. I guess I'm a sucker.

Good Deodorant I ordered a number of items, including the deodorant in the paper tube, some kitchenware, some cereal and snacks, and dish soap. Everything is good quality. I found Public Goods because I was looking for a plastic-free deodorant option, and this didn't disappoint - it works well for me and smells nice (mild citrus). The only downsides I see are the plastic bag used to carry the deodorant (I get that it comes in a paper tube - maybe a PLA-coated wrapper would solve this problem) and the shipping costs for small orders. The prices are not bad for these types of products, but you have to order quite a bit (especially for one person) to get free shipping.

Persistently deceptive scammer Just an awful, unscrupulous firm that attempts to hide its plan to charge for costly "membership" whenever you buy anything from them -- anything at all, including small, low-cost items. Their photos also make the plastic bottles they sell things in look much, much larger than they are. This company obviously stays afloat by persistently deceiving consumers. You should stay away!

Speedy customer service PG made sure I got a new herb trio set delivered within days of writing them a note about a faulty set I received that week. Appreciate the due diligence and thoughtful service.