Excellent Customer Service - Shoutout to Margot Margot helped me untangle a billing complication about my membership, which was coming between me and Public Goods ramen, which are the best anywhere. She was super prompt and understanding. Most important was the flexibility. I very much appreciate that no one recited policy to me (a tack that is always alienating). I felt like there are real humans running the show. Off to order some Spicy Ramen. Grateful for your help Margot!

Good Deodorant I ordered a number of items, including the deodorant in the paper tube, some kitchenware, some cereal and snacks, and dish soap. Everything is good quality. I found Public Goods because I was looking for a plastic-free deodorant option, and this didn't disappoint - it works well for me and smells nice (mild citrus). The only downsides I see are the plastic bag used to carry the deodorant (I get that it comes in a paper tube - maybe a PLA-coated wrapper would solve this problem) and the shipping costs for small orders. The prices are not bad for these types of products, but you have to order quite a bit (especially for one person) to get free shipping.

Public Goods FTW There was a mix up in packaging but customer support responded quickly and was willing to help. This was the first time I've ever had to reach out and I've been ordering from them for years. The products are of high quality and the prices are still reasonable (even with the increases). I love that there's not extra additives or fillers; their cleaning products don't damage the environment. The company is eco conscious and therefore human conscious.

They don’t tell you they’re going to… They don’t tell you they’re going to charge you $79 a year for a “membership”! Scam alert! I’m trying to get my $79 bucks back. Let’s see what happens! Update, I was notified they will refund me the membership that they surreptitiously charged me for! Buyer beware!

Purchased some items in 2021 and I've… Purchased some items in 2021 and I've been charged yearly for a membership despite never engaging with the website or service since. I guess I'm a sucker.