therugdecor.com

100 Ashley Dr S Suite 600, 33602, Tampa, United States
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4.20
Based on 20 Reviews

5

70.00%

4

5.00%

3

10.00%

2

5.00%

1

10.00%
About therugdecor.com

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Danielle Hoang
GB

I LOVE MY NEW RUG and The Rug Decor! I LOVE MY NEW RUG! They were very responsive to my messages and were kind, direct and honest. I asked for an update and they even told me how many feet left the weavers had to go until completion! The rug arrived on time with 1+ months to spare, via fed ex- it was nice being able to track it the entire way. Their custom designs are unique and their color choices are beautiful. I would order from them again.

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T Dales
GB

Rug not received Updating as I did receive the rug which is beautiful and fits the space perfectly. I give the rug 5 stars but customer service is a 1. I ordered a rug on 11/21/23 with an estimated 6 week lead time. I contacted the company on 1/5/24 with an updated an they indicated the rug was shipping. As of 1/23, there is no shipping information available on the rug, and they did not respond to my last email to refund my money. I do not believe this is a legitimate company.

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Maree
CA

I was a little nervous ordering at… I was a little nervous ordering at first because I generally order from the same sites . I am so glad I took the chance . My rubber is stunning and feels so soft and has the perfect thickness. The man I dealt with was great at communicating and answered all my questions. Will definitely purchase again.

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NAP
GB

Beautiful rug Beautiful rug! It was made to order so of course it took about two months but it was worth it. I feel like some complaints here come from people not reading the full shipping agreement which states it takes 20-45 business days. You do have to search for it a little. They were right on the money because it took mine about 23 days to get to me. Again, it’s really gorgeous, especially for the price!

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LAURENCE
GB

Very annoying business Very annoying business, we purchased a rug on Etsy, which the total cost would normally cover all postage and taxes. We are now being hounded by Fedex for an extra £60. Despite being told this would be sorted out, it has not been sorted now 8 weeks later. 4 letters from Fedex so far, what are you guys playing at?

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