Maree
CAI was a little nervous ordering at… I was a little nervous ordering at first because I generally order from the same sites . I am so glad I took the chance . My rubber is stunning and feels so soft and has the perfect thickness. The man I dealt with was great at communicating and answered all my questions. Will definitely purchase again.
Stephanie
GBThe Rug Decor has been our go to source… The Rug Decor has been our go to source for rugs! The customer service and quaility and ability to customize sizes has been unmatched! Highly recommend!
Gardener
GBHigh quality beautiful handmade rug High quality rug, specific size handmade to order, absolutely worth the 6-week wait from time of placing the order to FedEx delivery from the artisans in India. Good customer service and response to emails during that time and tracking information provided once shipped. Rug arrived meticulously well wrapped and as beautiful as depicted on the RugDecor website. Glad to purchase from a company that takes pride in their products and highly recommend.
ET
CHStunning rug! I received my rug from The Rug Decor and it’s even better than in photos. It’s absolutely beautiful, so soft and the pile is thick enough that it’s comfortable and plush under our feet. The customer service was great and the shipment was sent and received very quickly! Will definitely shop there again.
T Dales
GBRug not received Updating as I did receive the rug which is beautiful and fits the space perfectly. I give the rug 5 stars but customer service is a 1. I ordered a rug on 11/21/23 with an estimated 6 week lead time. I contacted the company on 1/5/24 with an updated an they indicated the rug was shipping. As of 1/23, there is no shipping information available on the rug, and they did not respond to my last email to refund my money. I do not believe this is a legitimate company.