Great Customer Support, with great products I have owned more than 30 products from AiDot. I like how it combined products from that many brands into one single app, making my life easier when I need to manage them. Most of them worked perfectly as expected, even sometimes some of them stopped working as expected customer support is very helpful and solves all of the issues I had with the device. AiDot also develop new product every once a while so I'm able to find the product that best fits me as there is a vast amount of choice I can choose from

Review and explanation of my experience using this vacuum. The vacuum doesn't roll well over carpet or area rugs. The second concern is the battery gets very hot. I had sure it was fully charged and used for 25 minutes before the vacuum power ended. I want a refund I don't have time to fuss with a vacuum I need something that is reliable and easy to use. Another thinking the weight at the top is too difficult and heavy. I have week hands and wrist. Please refund.

Customer Service is Not Very Helpful 2 out of 4 lights shipped were defective. The communication bot is a pain. It took about a week of many emails to stop receiving the idiotic message asking for a photo or video without instructions as to what they wanted to see in the video (how does one show a picture of a light that is supposed to turn on in the dark when it does not turn on in the dark? Send a dark photo?). However, after a week they did promptly ship replacement lights (which work properly).

AiDot is the best AiDot is a great company! They offer so much for users! Always very responsive and they know how to keep everyone involved. This is one and only company so far I’ve been the most satisfied with. They make sure that the strive for excellence and keep customer happy ❤️

I Placed an Order - Never Received I placed an order, and when I tracked it, I saw that it says it was delivered on 2024-04-07 at 14:55. I've searched around my house, and I can't seem to find the package. I have also asked my neighbors if it was accidentally delivered to them and they did not get it either. I was hoping that I would be able to get more information about where the delivery driver left it. If that still doesn't help me find the package, I was hoping I could get another one sent or be refunded. I also went to my local post office and the ones in the surrounding area, and none of them were holding my package. I did provide them my name, address, and the tracking number and they said that they didn't have any packages for me and that the tracking number wasn't a USPS tracking number.