I have not recieved this item I have not recieved this item. I never got a tracking number to begin with and was told I would receive my package in a week (online it says delivery is 3 to 5 days). I got the shop app and at first it showed my package was already delivered. Then it changed to order received but still no tracking info. I sent and email trying to get tracking info and have yet to receive a response. And so it has been 2 weeks on an item that was supposed to take a few days. Then I looked at the return policy and the customer is expected to ship the item to an address in CHINA, customer is expected to pay for shipping.

Still not shipped It’s been a week and I haven’t gotten an email about shipment or anything. You took my money 5 minutes after I ordered but no correspondence since then. I am not happy at all and would appreciate some communication and preferably my money back

Great Floodlights with Great Service I have ordered Novostella floodlights on several occasions. The outdoor floodlights are durable to all weather conditions and work well with the smart life ap. I mostly have the blue tooth Blink version (with the hub) which allows me to control and sync many lights from a great distance. These are fantastic as they can do all colours and different whites. Lots of effects and colour schemes can be achieved with the lights. I am interested to see if the other newer lights (2nd generation that claim to be 63% brighter)have darker more vibrant colours than the older versions. I recently had an issue with a light and Novostella rectified the problem quickly. I am very pleased and would definitely recommend them.

I have emailed questions in regards to… I have emailed questions in regards to the product I have purchased , maybe it has been overlooked with this busy season but still would like someone to call to answer some of my questions. (475)319-0283 or at the store I want to install the light at (203)870-1010 ask for Leonard Eugene please would love to speak to someone right away

I had to re-add the lights several… I had to re-add the lights several times before all four (4) of them would stay online, and follow the identical schedule I put in. Be attentive to getting them all on the identical network, and some on one extender, and others on another. The app for changing colors, listening to music and such works really well. Love the control I have over both brightness and contrast (saturation). Really well made, right down to the cords.