Very Professional Company Bulb Direct staff were very helpful in suppling my old and out of production lamps. Polite and Friendly emails made a very pleasant and easy transaction. A Special thank-you for helping to process my order given I am overseas Highly recommend Bulb Direct to anyone who is looking for unique and special lamps.

Positive Praises Have ordered from Bulb Direct previously. Always expert service, shipping and fair price. Customer service excels most companies I've dealt with. Would highly recommend them. Seems to always have that rare bulb in stock.

Customer Service Ive never had better customer service than Michele. It was if I was back in time with people who care about what their customers need. Michele contacted me several times to find the correct bulb. She informed on how long it might take to get the bulb, which was of no matter to me. She was very professional and pleasant. The bulb fits and works perfectly! Thank you bulb direct and Michele.

still waiting Ordered my bulbs on 12/12, today is 12/31 and I am still waiting to receive my order. I had to call in on two separate occasions, but finally was told that I should receive them on 1/4. There was no notification from the sales representative, and online communication that the bulbs were on back ordered, so assume the order was just lost in the holiday shuffle. Almost three weeks to get bulbs sent to me is way to long to wait.

Clear and concise ordering and delivery This was a split order with number of bulbs ordered not completely in stock. Partial order was delivered in two days with the remainder to be sent ASAP.This supplied our immediate needs and was appreciated. We will order as need arises.