Excellent and competent customer support After installing my 6-bar undercabinet lighting using an eShine transformer, it worked perfect. The next day, it wouldn't stay on. The consultant on your site walked me through troubleshooting steps and verified it was a defective IR sensor bar and arranged to have a new one shipped to me. Excellent customer service. Thank you.

I purchased EShine under cabinet lights. I purchased EShine under cabinet lighting. When the final configuration was complete longer connecting wires were needed. Just as soon as I placed my order directly with EShine I realized I needed another item and emailed EShine. Customer service response was amazingly quick, they verified what I needed and got our project back on track within an hour. Awesome service. My under cabinet lighting is very cool. Thanks EShine for all your help.

Great product, great service I bought a set of the puck lights with the hand wave switch for under my kitchen counters. These lights have been used daily for 4 years without problem; recently the wave switch began malfunctioning not turning the lights off completely. I had tried unplugging to try to reset which didn't change anything. I sent a note to online support to see if there was anything else I could check. Unfortunately, the switch had become faulty and they were no longer under warranty. I received a quick courteous response after which I ordered a new switch for a reasonable price. It arrived quickly and I easily replaced the old switch. Everything works perfectly again. My contacts with eshine customer support have all been very positive, and I highly recommend the lighting products.

Great support from Eshine Great support from Eshine. The sensor on one of my undercounter LED lights failed after about 6 months, however, my other lights are working fine after many more months. Eshine quickly replaced the light, they were easy to contact and very responsive. Will definitely continue to purchase their products.

wow a company that actually lives up to… wow a company that actually lives up to its warranty, it was a pleasure dealing with Amelia. now I hope that my light continues to work. I an happy with it but it quit working after 7 months but this company takes care of its customers.