EShine customer service exceptional I purchased two EShine LED dimmable under cabinet lights six months ago. One of the lights failed. The EShine support folks were very helpful and very responsive in troubleshooting the issue. Once it was determined to be a light failure, they immediately sent me a replacement light. Amazing customer service. I would recommend EShine products to anyone.

Outstanding products with exceptional customer service. If you’re looking for a company that has outstanding customer service and 5 star products look no further. I had the pleasure of working with Paul, I explained to Paul what we wanted and to my surprise he responded with a diagram and what we needed to order in no time at all. I have installed the first set of under cabinet lights and love them so much I’ll be ordering a 2nd set. Thank you Paul for all the work you have done for us and also to the whole company. By far EShine under cabinet lights are the best in the market.

Great customer service! Great customer service! We ordered 2 rechargeable lights and one was defective. I contacted Customer Support and immediately had someone assigned to the case (Amelia, who was great!) who ascertained the nature of the problem and sent us a replacement. So far, the lights stay charged longer than any others we've tried and the magnetic strip to hold them in place is very strong. Super happy with our purchase, and the service!

One of my best-ever buys on Amazon! Wow! First, packaging was great — I mean, Apple would be impressed. Second, the lights are very high quality. Third, the IR motion detector works great and is fast! Fourth, there are two different connectors (I bought the 3x40”) set: the wire that you see in all packages, PLUS small “hard” connectors that enable you to put two or more lights together in a “solid” unit without having to hide a bunch of extra wire. Those are great! Finally, customer service was unbelievably fast and helpful. I had several questions related to my somewhat unusual install — every response came in less than 24 hours. Unheard of these days. This has to be one of my all-time best purchases on Amazon.

Excellent customer support Excellent customer support - after 1 year installed had an issue and Amelia quickly helped troubleshoot then send the needed replacement part. Lights back on - awesome product !!!