Outstanding products with exceptional customer service. If you’re looking for a company that has outstanding customer service and 5 star products look no further. I had the pleasure of working with Paul, I explained to Paul what we wanted and to my surprise he responded with a diagram and what we needed to order in no time at all. I have installed the first set of under cabinet lights and love them so much I’ll be ordering a 2nd set. Thank you Paul for all the work you have done for us and also to the whole company. By far EShine under cabinet lights are the best in the market.

I was extremely pleased with the customer service. I was extremely pleased with my purchase on EShine. Customer Service was prompt, courteous and able to answer my questions immediately. Unfortunately I did not read the instructions!! Should be easy; just insert the cables and the sensor should turn off/on and dim as one would expect. There is a designated end for the power supply. So prior to contacting regarding a defective product, make sure the power supplies is plugged into the right end. I will definitely be a return customer for future needs. Thank you

One of my best-ever buys on Amazon! Wow! First, packaging was great — I mean, Apple would be impressed. Second, the lights are very high quality. Third, the IR motion detector works great and is fast! Fourth, there are two different connectors (I bought the 3x40”) set: the wire that you see in all packages, PLUS small “hard” connectors that enable you to put two or more lights together in a “solid” unit without having to hide a bunch of extra wire. Those are great! Finally, customer service was unbelievably fast and helpful. I had several questions related to my somewhat unusual install — every response came in less than 24 hours. Unheard of these days. This has to be one of my all-time best purchases on Amazon.

EShine customer service exceptional I purchased two EShine LED dimmable under cabinet lights six months ago. One of the lights failed. The EShine support folks were very helpful and very responsive in troubleshooting the issue. Once it was determined to be a light failure, they immediately sent me a replacement light. Amazing customer service. I would recommend EShine products to anyone.

We needed a replacement item and received EXCELLENT customer service! We needed a replacement item and started a chat online with the agent named Paul. Paul was super helpful and resolved our issue. I can't help but rate the experience as superb! The product is a EShine Rechargeable LED Light with Hand Wave Activation. It is a GREAT product and the customer service from Paul/EShine was outstanding!