PJ L
USGreat support from Eshine Great support from Eshine. The sensor on one of my undercounter LED lights failed after about 6 months, however, my other lights are working fine after many more months. Eshine quickly replaced the light, they were easy to contact and very responsive. Will definitely continue to purchase their products.
Charleen Porter
USI purchased EShine under cabinet lights. I purchased EShine under cabinet lighting. When the final configuration was complete longer connecting wires were needed. Just as soon as I placed my order directly with EShine I realized I needed another item and emailed EShine. Customer service response was amazingly quick, they verified what I needed and got our project back on track within an hour. Awesome service. My under cabinet lighting is very cool. Thanks EShine for all your help.
Kent Munro
USExcellent and competent customer support After installing my 6-bar undercabinet lighting using an eShine transformer, it worked perfect. The next day, it wouldn't stay on. The consultant on your site walked me through troubleshooting steps and verified it was a defective IR sensor bar and arranged to have a new one shipped to me. Excellent customer service. Thank you.
Amy Kapell
USGreat customer service! Great customer service! We ordered 2 rechargeable lights and one was defective. I contacted Customer Support and immediately had someone assigned to the case (Amelia, who was great!) who ascertained the nature of the problem and sent us a replacement. So far, the lights stay charged longer than any others we've tried and the magnetic strip to hold them in place is very strong. Super happy with our purchase, and the service!
kimmy kervel
USBest experience with Eshinestore' product good product quality and efficiency, glad to purchase a led lights specially under cabinet lights and kitchen led lights