Customer service that actively listened… Customer service that actively listened during the selection process and they were very knowledgeable about the products to assure that the function and look were correct. Those things shouldn’t really be seen as exceptional, but these days they kind of are. Great communication and fast delivery. Happy customer.

Love these moose antlers Love these moose antlers. We mounted a pair on the gable end of a cabin we sold, and the new owners just had to have them. This pair we’ve mounted inside the new cabin so we can enjoy them more. They are real enough looking, and the real McCoy (if you could even find such a pair attached to an intact skull) would cost an astronomical amount of money. We tell people that Bullwinkle was gracious enough to loan us his dad for awhile.

I purchased the beautiful ceiling fan… I purchased the beautiful ceiling fan and I created an account on line but something when wrong with it. I called customer service a very nice lwoman answered my call and I asked her a couple of questions which she was very helpful and answered everything. The fan is beautiful and quiet. The only issue I had was trying to use a universal remote I had it didn't fit inside the hanging bracket so I mounted it in the attic.

Everything arrived in a timely manner… Everything arrived in a timely manner and products are well built. Customer service was excellent.

Horrible unbalanced issues. Wobbling issues. Plus keeps going to high speed by itself! Co stated would report to mfg. But still nothing heard. Tons of literature on issues with wobbling, which should be an indication of numerous complaints. I will try to return. Update later. On customer service.